Operations Support Analyst at konga


Konga Online Shopping Limited is a leading player in the Nigerian ecommerce space, with over a thousand (1000) employees across the country, over 30 offline retail stores and many growing business subsidiaries such as KongaPay, Konga Travels and Tours, Konga Express etc. In other to meet up with the growing commitments to its customers as a composite ecommerce business, Konga online shopping limited is rolling out over 50 retail stores across the country and as such would require talented persons with passion for the ecommerce space to join our team and embark on our exciting journey in the position below:
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Job Title: Operations Support Analyst


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We are searching for a talented, smart, and experienced Operations Support Analyst to improve company’s productivity
and revenue making procedure, develop, generate and review statistics, and also conduct internal audits.

• Work to ensure that KongaPay is following compliance standards and regulations.
• Work to improve a company’s productivity and revenue making procedures.
• Conduct internal audits.
• Coordinate with every department, meet with managers, and assess their work processes. Where there are
deficiencies, suggest changes and prepare reports for executive and operations manager
• Develop, generate, and review statistics, graphs, and numeric data.
• Verifying performance files
• Improving workflow
• Recommending future modifications for new product features
• Assessing market environment
• Developing standard process
• Communicating operational achievements
• Automating reporting structures
• Leading projects Evaluating data
• Updating standard operating procedures
• Performing statistical analysis

• Problem solving and investigative skills
• Basic Excel, Word, and Powerpoint
• Good communicator and people skill
• Self motivated and dependable
• Detailed and thorough
• Ready to learn
• Efficient
• Innovative thinking
• Adaptive to fast paced and dynamic work environment
• Good composure under pressure
• Less than 29 years old
• 0-3 years experience in similar position


How to Apply

Interested and qualified applicants should send CV’s to careers@konga.com with the subject matter captured as

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