Network / Systems Administration (Technical Services) at PPC Limited

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At PPC, we turn ideas into solutions and help businesses to create and implement exceptional user experience. We are specialized systems integrator

We are recruiting to fill the position below:

Job Title: Network / Systems Administration (Technical Services)

Location: Victoria Island, Lagos,
Employment Type: Full-time

Job Purpose

  • To ensure Systems and Network objects companywide are functional
  • To ensure the functionality of all Company Systems and Network Objects

Job Responsibilities
Key Result Area 1 – Systems Management & Operations:

  • Manage and maintain messaging and collaborating systems (Ms Exchange and Google G-Suite)
  • Maintain system and verify that peripherals are working properly.
  • Identify and solve problems that arise with computer networks and systems
  • Update system as soon as new version of OS and application software comes out
  • Monitor computer networks and systems to identify how performance can be improved
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate the network’s or system’s performance and help make the system work better and faster.

Key Result Area 2 – Hardware & Software Management:

  • Servers’ management and maintenance.
  • Monitor system performance and quickly arrange repair for hardware in occasion of hardware failure.
  • Install software and create a backup and recovery policy
  • Install all network hardware and software and make needed upgrades and repairs
  • Monitor network communication.

Key Result Area 3 – User & Vendor Management:

  • Users supports and administration (setup and maintaining accounts)
  • Train users on the proper use of hardware and software
  • Password and identity management
  • Implement the policies for the use of the computer system and network Setup security policies for users.
  • Add users to a network and assign and update security permissions on the network
  • Sourcing for genuine affordable consumables and ensure they are effectively utilized.
  • Assist BPMO establish vendor supplies meet with the customer’s specifications.

Key Result Area 4 – Personal Development:

  • Update job knowledge
  • Participate in educational opportunities and read professional publications
  • Maintains personal networks
  • Participation and membership of professional organizations.

Key Performance Indicators
Key Result Area 1 – Systems Management & Operations KPI:

  • System Maintenance
  • 99.99% provision of necessary computer tools and consumables.

Key Result Area 2 – Hardware & Software Management- KPI:

  • Defective servers/workstations are brought to operation within 24hrs max
  • Daily backup of all the servers.

Key Result Area 3 – User & Vendor Management- KPI

  • 95% of user system availability
  • 97% email services availability.

Key Result Area 4 – Personal Development- KPI:

  • Professional Membership and participation
  • Number of training and development activities.

Job Specification

  • Education: M.Sc in Computer Science
  • Professional Qualification: MCSE,CCNA, ITIL
  • Experience: 3 – 5 years in Network and systems Administration

Application Closing Date
4th October, 2022.

Method of Application
Interested and qualified candidates should send their CV to: careers@ppcng.com using the Job Title as the subject of the email.

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