Mobile Banking Tech Support at UBA – United Bank for Africa Plc

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United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

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Job Title: Mobile Banking Tech Support

Location: Lagos, Nigeria

Job Responsibilities

  • Troubleshoot and escalate Mobile Banking and related applications challenges.
  • Generate and analyse trends, successes and failure rates on all related applications.
  • Fetch logs, analyze same and escalate as appropriate
  • Attend to and all users’ complaints from customers.
  • Carry out resource utilization checks and preventive monitoring of applications to avert imminent failure of applications.
  • Carryout routine and preventive maintenance on all systems
  • Carry Systems and application checks and ensure logs are cleared routinely on all systems.
  • Apply changes to configuration on applications upon necessary approvals.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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