MKOBO Microfinance Bank Graduate Recruitment (3 Positions)

0
MKOBO Microfinance Bank Graduate Recruitment (3 Positions)

MKOBO is a fully licensed Microfinance bank by the Central Bank of Nigeria (CBN) in Lagos, Nigeria. MKOBO was conceived to help solve consumers’ need for access to short-term emergency credit. Our goal is to provide access to short term unsecured loans, which is easily accessible. We cater to the demography currently underserved by the Commercial banks in our aim to help increase financial inclusion of the Nigerian population.

We are recruiting to fill the positions below:

>>Click Here For LATEST JOBS & OPENINGS IN NIGERIA TODAY

Subscribe to Free Email Job Alert

Enter your email address to receive daily notifications of latest jobs by email. 100% FREE

1. Job Title: Credit & Recovery Officer
Location
: Lagos

Job Description

  • This role will report to the Risk and Compliance Manager and will be responsible for recovery of overdue payments from customers.
  • The successful candidate will also be working with the credit department to assess credit applications to identify suitability.

Responsibilities

  • Recover past due payments from delinquent customers.
  • Work with the Risk and Compliance Manager to assess credit applications.
  • Perform detailed analysis on applications with reference to approved policies to assess suitability of applications.
  • Devise customized recovery strategy on a case-by-case basis.
  • Make outbound collection calls to defaulting customers.
  • Manage relationship with external debt collectors.
  • Design and negotiate payment plans for defaulting customers with management’s approval.
  • Follow up with customers on previous payment plans.
  • Maintain accurate, up-to-date customer account information.
  • When necessary liaising with Lawyers, Bailiffs, Enforcement agencies.
  • Negotiate settlements with customers.
  • Take ownership of debt recovery cases and collateral where required.
  • Maintain appropriate and comprehensive records of all customer discussions as it relates to debt recovery.
  • Report daily, weekly and monthly progress against targets to Management.
  • Participate in the weekly credit review committee meeting.
  • Manage relationship with debtor customers to ensure compliance with repayment agreements.
  • Conduct and document recovery visitations to customers.
  • Review, process and reconcile accounts of indebted customers, to ensure amicable resolution & payment of agreed sum.

Candidate Requirements

  • Minimum of Degree in Finance, Accounting, Economics, Business Administration, Statistics, etc. from a reputable University.
  • Customer relationship management skills.
  • Ability to work with little or no supervision.
  • Minimum of 2 years working experience in retail credit, risk and recovery.
  • Problem Solving, Critical reasoning, detail oriented.
  • Excellent verbal, presentation and writing skills.

Skills and Competencies
Debt Collection:

  • Knowledge of proper and ethical debt collection techniques.
  • Ability to quickly build a picture of a customer’s personal circumstances and needs.
  • Strong negotiating, counselling, and problem solving skills.
  • Experience of collecting first and third party accounts.
  • Working knowledge of Microsoft Office Suites Word, Excel and Access.
  • Ability to maintain high level of confidentiality.
  • Able to work well as part of a team and on own initiative.

Personal Skills:

  • Strong attention to detail. Having a keen sense of urgency.
  • Excellent listening ability and superb questioning techniques.
  • Always accurate and on time in completing duties.

Areas of Expertise

  • Debt Collection
  • Issue Resolution
  • Credit Analysis
  • Negotiation.

Application Closing Date
23rd May, 2019.

How to Apply

Interested and qualified candidates should send their Applications to: silver_peace89@yahoo.com with “Credit & Recovery Officer” as subject.

Note: If you’re not contacted within two (2) weeks from the deadline of this application, your application was not successful.


2. Job Title: Business Development Manager

Location: Lagos

Purpose of Role

  • The Business Development Manager is responsible for securing new revenue within MKOBO’s existing portfolio of Business Partners and also seek out new Business Partners.
  • The role is expected to have a focus on strategizing, prospecting, identifying and signing up of new Business Partners.
  • The role ensures an excellent client experience at all times and works in collaboration with the Operations team to ensure smooth transition of new Business Partners into MKOBO.

Responsibilities

  • Research prospective Business Partners in target sectors, pursue leads and follow through to a successful agreement.
  • Understand the target sectors, including industry, company, project, company contacts and which business strategies can be used to attract clients.
  • Maintain relationships with current Business Partners and identify new prospects within the area you have been assigned.
  • Possess a strong understanding of our products, our competition in the industry and positioning.
  • Follow the latest industry developments, best practices and stay up-to-date on competitions.
  • Leverage MKOBO’s marketing plan and business development unit standard operating procedure (SOP) to develop personal monthly sales plan. Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options;
  • Maintaining relationships with existing MKOBO’s Business Partners and other stakeholders by providing support, information, and guidance; researching and recommending new business opportunities.
  • Recommending profit and service improvements; Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Research and develop a thorough understanding of the company’s people and capabilities.
  • Submit weekly progress reports and ensure data is accurate.
  • Present to and consult with Mid and Senior level Management on business trends with a view to developing new services, products, and distribution channels.
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
  • Carry out sales forecasts and analysis and present your findings to senior management.
  • Any other duties as may be assigned by Senior Management.

Qualification and Experience

  • Minimum of Degree in Marketing, Business Administration, Finance, Communication from a reputable University.
  • Post graduate degree an added advantage
  • Minimum of 3 Years relevant professional experience in a similar role
  • Financial services or technology company experience will be beneficial.
  • Excellent working knowledge of MS Excel & Word;

Skills:

  • Ability to achieve set targets.
  • Ability to develop long–term relationships with Clients/Business Partners.
  • Ability to maintain and develop new Business Partners account, and liaison with back office staff in processing new clients.
  • PC word processing, Power point presentation, spreadsheet and database preparation and evaluation skills.
  • Goal oriented, focused and achieve targets.
  • Self starter and team Player
  • Identification of Business Partners’ needs and challenges.
  • Strong stakeholder management and team player.
  • Ability to network, prospect and persuade new customers.
  • Sound interpersonal and negotiation skills
  • Good oral and written communication skills
  • Leadership, Supervision and Coaching skills
  • Highly detail oriented and analytical skills

Knowledge:

  • Experience in marketing and sourcing new clients for Emergency loans and mobilisation of deposit.
  • Knowledge of the Financial services sector and the current trends.
  • Knowledge of the market, current media issues, social media, competitor behaviour and strategy.
  • Knowledge of effective use of Public relations strategy.
  • Knowledge of online and offline marketing strategies and tools.
  • Knowledge of the financial products and services.
  • Experience in developing marketing strategies.
  • Knowledge of relationship building and customer management.
  • Self Starter and ability to work independently.

Application Closing Date
30th April, 2019.

How to  Apply

Interested and qualified candidates should send their Applications to: silver_peace89@yahoo.com with “Business Development Manager” as the subject of the email.

Note:
 If you’re not contacted 2 weeks after the deadline of this application, your application was not shortlisted.


3. Job Title: Marketing Associate

Location: Lagos

Purpose Role

  • The primary focus of this role is to maximise revenue for MKOBO by proactively building a portfolio of quality risk asset and liabilities, actively promoting and marketing MKOBO’s products and services while also ensuring the products are appropriately positioned and priced to be competitive.

Responsibilities

  • Creating and developing new innovative ways to communicate the company message to their existing customers.
  • To ensure that long-term customer relationship is maintained so as to achieve the goals of the company.
  • To conduct direct marketing of the Company’s products and services to help maximize revenue.
  • Prompt response to customer enquiries on products or existing account queries and effect satisfactory outcomes.
  • Contribute to team effectiveness through participation and cooperation
  • Maintain and develop new customers account, and liaison with back office staff in processing new clients.
  • Compile necessary documentation from customers to be submitted for review and approval.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
  • Contribute to team effort by accomplishing related results as needed.
  • To organize activities relating to sales and marketing promotions that will help increase awareness and generate new business.

Knowledge:

  • Experience of marketing and sourcing new clients for loans and mobilisation of deposit.
  • Knowledge of direct sales and marketing and Sound knowledge of the financial products and services.
  • Knowledge of Anti Money Laundering (AML) and Counter Terrorism Financing (CTF) acts
  • Strong Stakeholder Management and team player.
  • Experience in developing marketing and sales strategies.
  • Knowledge of relationship building and customer management.
  • Self Starter and ability to work independently.
  • Ability to thrive in a dynamic, pressurized work environment.
  • Ability to innovate, prioritize and implement effectively.
  • Ability to maintain confidentiality of information.
  • Ability to work with little or no supervision.

Qualification and Experience

  • Minimum of Degree in Marketing, Business Administration, Finance, Communication from a reputable University.
  • Minimum of 2 years relevant professional experience in a similar role
  • Financial services or technology company experience will be beneficial
  • Excellent working knowledge of MS Excel & Word;

Skills:

  • Able to achieve set targets.
  • Develop long–term relationships with clients.
  • Ability to maintain and develop new customers account, and liaison with back office staff in processing new clients.
  • PC word processing, spreadsheet and database preparation and evaluation skills
  • Goal oriented, focused and achieve targets.
  • Self starter and team Player.
  • Sound interpersonal and negotiation skills.
  • Good oral and written communication skills.
  • Highly detail oriented and analytical skills.

Application Closing Date
30th April, 2019.

How to  Apply

Interested and qualified candidates should send their Applications to: silver_peace89@yahoo.com with “Marketing Associate” as the subject of the email.

Note: If you’re not contacted after 2weeks after the deadline of this application, your application was not shortlisted.

Leave a Reply