Manager, PS & CS VAS at 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager, PS & CS VAS

Job Code: IRC4957
Location: Abuja

Job Summary

  • Manage the operation and maintenance of Circuit Switching (CS) VAS systems and provide high level support functions on CS VAS equipment.

Principal Functions

  • Assist the Head, Core and VAS Operations in communicating the unit’s direction and objectives to all staff.
  • Keep abreast of global and local best practice as it relates to the team/ function’s activities.
  • Assist in continuously reviewing the unit’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
  •  Assist in identifying required resources, personnel and funding to achieve the unit/ function’s strategy.
  • Establish and manage service levels with key internal and external stakeholders.


  • Lead the CS VAS Operations team to ensure the optimal performance, operation and maintenance of EMTS’s circuit switching systems and VAS nodes.
  • Liaise with vendors to commission, integrate and perform system acceptance testing (SAT) for VAS elements on EMTS’s network.
  • Troubleshoot circuit switching VAS network nodes such as Voicemail, USSD, IVR, ring back tone, etc, as required to prevent, isolate and resolve network faults.
  • Ensure adherence to a proactive maintenance cycle on all VAS circuit switching systems
  • Ensure the timely resolutions of faults in CS VAS systems and monitor system repair, service and upgrades.
  • Refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet operational delivery requirements.
  • Review recommendations of the internal audit function relating to CS VAS system policies, standards, guidelines and operations and take action as required.
  • Manage inter-functional relations to ensure synergy across the various departmental functions.
  • Provide leadership and guidance to team members and manage subordinate’s performance towards the achievement of overall team objectives.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Core and VAS Operations.
  • Perform any other duties as assigned by the Head, Core and VAS Operations.

Educational Qualification and Experience   

  • First Degree or equivalent in Electrical Engineering
  • Six (6) to Eight (8) years work experience with at least three (3) years in a supervisory role

Experience, Skills & Competencies

  • Network Availability and Capacity Management
  • Control NetworkTechnologies
  • IP Technologies/


  • Teaming
  • Delegation/Supervisory
  • Problem Solving


  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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