In West Africa, MainOne Cable is a top facilitator and go-to supplier of cutting-edge telecom services and network solutions, including connectivity and data centre solutions, for telecom operators, ISPs, other companies, and governmental organisations.
The success of MainOne Cable is founded on the ability of our employees to be leaders in their professions and to be exceptionally talented and skilled. You won’t find another job like the one you have at MainOne. Joining MainOne will make you feel challenged, proud, and inspired as you become a part of something significant.
We are recruiting to fill the position below:
Job Title: IP Network Operations Center (NOC) Engineer
Location: Lagos
Department: Finance
Job Type: Permanent
Slot: 3 Openings
Responsibilities
- The IP NOC engineer will be responsible for proactive monitoring of Transmission and IP devices across MainOne’s network through the support of Network monitoring systems, perform first-line troubleshooting/fault isolation, resolve where necessary and escalate to other levels for support in line with MainOne’s internal processes
Other responsibilities include:
- Monitor Main One’s network providing a specific update, status, and performance of all network components, capacity services etc.
- Identify and provide at least first-line support on all faults on the Main One network in accordance with the Company’s standard operating procedure for fault escalation and management.
- Maintain and ensure full compliance with all Main One’s NOC processes and procedures.
- Ensure proper technical documentation of all network events throughout normal/shift cycles or operations.
- Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using Main One’s standard operating procedures.
- Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met.
Qualifications, Skills & Competencies
- Qualification: B.Sc / HND in Electrical / Electronic Engineering or related discipline.
- 2 – 3 years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.
- Strong analytical and problem-solving skills
- Strong Knowledge of Synchronous Digital Hierarchy technology
- Strong Knowledge of DWDM/OTN technology
- Strong knowledge of PtP/PtMP Microwave technologies
- Knowledge of basic TCP/IP configurations and troubleshooting
- Excellent and effective communications skills, both orally and in writing
- Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instruments
- Working Knowledge of Huawei OSN series equipment.
- Working knowledge of Ubiquiti or Ceragon radio.
- Working knowledge of IP devices will be a plus.
Demands of the Job:
- Will be ready to work on 24 X 7 base depending on the shift roaster to man the network surveillance tools.
- Also, should be ready to travel to support other MainOne Operations in Africa and beyond.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online