GentRoyal Koncepts Jobs Recruitment 2020 (7 Positions) – Details

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GentRoyal Koncepts Jobs Recruitment 2020 (7 Positions). GentRoyal Koncepts is currently recruiting suitably qualified candidates to fill the position below:

1. Job Title: Client Service Specialist
Location: Delta

Responsibilities

  • Respond to customer queries in a timely and accurate way, via phone, email or chat.
  • Identify customer needs and help customers use specific features.
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
  • Update our internal databases with information about technical issues and useful discussions with customers.
  • Monitor customer complaints on social media and reach out to provide assistance.
  • Share feature requests and effective workarounds with team members.
  • Inform customers about new features and functionalities.
  • Follow up with customers to ensure their technical issues are resolved.
  • Gather customer feedback and share with our -Product, Sales and Marketing teams.
  • Assist in training junior Customer Support Representatives.

Requirements

  • Experience as a Customer Support Specialist or similar CS role.
  • Familiarity with our industry is a plus.
  • Experience using help desk software and remote support tools.
  • Understanding of how CRM systems work.
  • Excellent communication and problem-solving skills.
  • Multi-tasking abilities.
  • Patience when handling tough cases.
  • BSc in Information Technology or relevant diploma.

Application Closing Date
30th May, 2020.

How to Apply
Interested and qualified candidates should forward their CV to: gentroyalKoncepts@gmail.com using the “Job Title” as subject of the email.


2. Job Title: Virtual Assistant
Location: Imo

Responsibilities

  • Answer phone calls and respond to emails.
  • Schedule meetings with clients.
  • Manage travel plans for employees.
  • Issue invoices to clients.
  • Update the company website and social media accounts.

Requirements

  • A high school qualification or equivalent.
  • Prior experience as an administrative assistant.
  • Excellent verbal and written communication skills.
  • Fully computer literate with proficiency in Microsoft Office.
  • Highly organized.

Application Closing Date
21st May, 2020.

How to Apply
Interested and qualified candidates should forward their CV to: gentroyalKoncepts@gmail.com using the “Job Title” as subject of the email.


3. Job Title: Branch Manager
Location: Lagos

Job Description

  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Develop forecasts, financial objectives and business plans.
  • Meet goals and metrics.
  • Manage budget and allocate funds appropriately.
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Address customer and employee satisfaction issues promptly.
  • Adhere to high ethical standards, and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.

Requirements

  • Proven branch management experience, as a bank manager or similar role.
  • Sufficient knowledge of modern management techniques and best practises.
  • Ability to meet sales targets and production goals.
  • Familiarity with industry’s rules and regulations.
  • Excellent organizational skills.
  • Results driven and customer focused.
  • Leadership and human resources management skills.
  • B.Sc in Business Administration or related field.

Application Closing Date
21st May, 2020.

How to Apply
Interested and qualified candidates should forward their CV to: gentroyalKoncepts@gmail.com using the “Job Title” as subject of the email.


4. Job Title: Brand Strategist
Location: Lagos

Job Description

  • Conducting extensive primary and secondary research.
  • Staying up-to-date on consumer research and market trends.
  • Analyzing research, data and trends.
  • Creating competitive reviews and situational analyses.
  • Identifying insights, challenges and opportunities.
  • Developing brand architecture, positioning and strategy.
  • Writing compelling brand stories.
  • Meeting and presenting to clients.
  • Briefing and collaborating with creative teams.
  • Leading ideation and brainstorming sessions.

Requirements

  • Degree in Business, Marketing, Branding, Communication or related field required.
  • Previous experience as a brand strategist or similar role.
  • Excellent communication skills, both verbal and written.
  • Experience leading client meetings.
  • Analytical and problem-solving mindset.
  • Creative and compelling storyteller.
  • Strong research skills.
  • Strategic thinker.
  • Excellent presentation skills.

Application Closing Date
21st May, 2020.

How to Apply
Interested and qualified candidates should forward their CV to: gentroyalKoncepts@gmail.com using the “Job Title” as subject of the email.


5. Job Title: IT Consultant
Location: Lagos

Responsibilities

  • Analyzing a company’s IT system and infrastructure.
  • Diagnosing IT system problems, inefficiencies and weaknesses.
  • Planning a timeline for completion of projects.
  • Understanding a client’s business needs.
  • Implementing a technological solution to meet business needs.
  • Analyzing and determining security threats.
  • Providing advice on technology best practices.
  • Collaborating with technical in-house team to ensure familiarity with technology.
  • Training staff to use the new IT system.
  • Monitoring the success of IT solution.
  • Producing detailed reports on the efficacy of the technology.

Requirements

  • Degree in Computer Science, Information Systems or related field.
  • MBA advantageous.
  • Proficiency with database languages.
  • Excellent written and verbal communication.
  • Good interpersonal skills.
  • Creative problem-solving skills.
  • Analytical mindset.
  • Good time management and organizational skills.

Application Closing Date
22nd April, 2020.

Method of Application
Interested and qualified candidates should send their CV to: gentroyalKoncepts@gmail.com using the “Job Title” as the subject of the email.


6. Job Title: Logistic Manager
Location: Lagos

Responsibilities

  • Strategically plan and manage logistics,warehouse, transportation and customer services.
  • Direct, optimize and coordinate full order cycle.
  • Liaise and negotiate with suppliers, manufacturers, retailers and consumers
  • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
  • Arrange warehouse, catalog goods, plan routes and process shipments.
  • Resolve any arising problems or complaints
  • Supervise, coach and train warehouse workforce.
  • Meet cost, productivity, accuracy and timeliness targets.
  • Maintain metrics and analyze data to assess performance and implement improvements.
  • Comply with laws, regulations and ISO requirements.

Requirements

  • Proven working experience as a logistics manager.
  • Record of successful distribution and logistics management.
  • Demonstrable ability to lead and manage staff.
  • Proficient in standard logistics software.
  • Excellent analytical, problem solving and organisational skills.
  • Ability to work independently and handle multiple projects.

Application Closing Date
21st May, 2020.

How to Apply
Interested and qualified candidates should forward their CV to: gentroyalKoncepts@gmail.com using the Job Title as subject of the email.


7. Job Title: Janitor
Location: Lagos

Responsibilities

  • General cleaning of the building and keeping it maintained and in good condition.
  • Vacuum, sweep, and mop floors.
  • Cleaning and stock restrooms.
  • Ensure doors are locked after hours.
  • Clean up spills with appropriate equipment.
  • Perform minor repairs.
  • Notify supervisors or managers of major repairs.
  • Collect and dispose of trash.
  • Complete tasks in a timely manner with minimal supervision.
  • Keep cleaning supplies in stock.
  • Work with a contract cleaning service when necessary.

Requirements

  • Ability to manage your time efficiently.
  • Work well when supervisors are not present.
  • Ability to lift at least 25 pounds.
  • Handle basic maintenance, building repairs, cleaning and other janitorial work.
  • Basic math skills.
  • Able to work safely with a variety of cleaning supplies.
  • High school diploma.
  • Able to use basic cleaning equipment.

Application Closing Date
21st May, 2020.

How to Apply
Interested and qualified candidates should forward their CV to: gentroyalKoncepts@gmail.com using the Job Title as subject of the email.

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