General Manager (Restaurant Operations) at Lagos State – Ice Cream Factory & Yin Yang Restaurants


Lagos State Teachers latest job recruitment portal opens. Apply for Lagos state teachers position and recruitment today. The Ice Cream Factory & Yin Yang Restaurants – We are a restaurant chain operating in the city of Lagos.

We are recruiting to fill the position below:

Job Title: General Manager (Restaurant Operations)

Location: Lagos
Employment Type: Full-time

Job Description

  • Responsible for overall management and the smooth running of the daily operations of all outlets, in line with company policies and standards.
  • Ensure that monthly sales targets are met for all outlets and expand current income streams.
  • Develop and drive initiatives to increase sales and profits.
  • Responsible for the coaching, development and training of all levels of Managers in line with company standards, for operational excellence.
  • Monitor training schedule/processes of Restaurant Managers to ensure quality training of team members and trainee managers.
  • Plans and sets goals; focuses on in-store problem solving/process improvement.
  • Provide leadership and support for each Restaurant Manager to achieve company targets and ensure customer satisfaction.
  • Recognize, mentor and motivate Restaurant Managers and Restaurant Teams.
  • Increase company profitability by minimizing wastage and devising cost control measures.
  • Achieve the overall set targets for the company by pro-actively contributing to the implementation of business strategy.
  • Drive results by continuously seeking improvements to enable individual outlet and company growth.
  • Ensure that company policies, standards and values are understood, embraced and complied with by all staff across all sales outlets.
  • Ensure the conduct of the business within the ethical, legal, and moral boundaries consistent with our values.
  • Liaise with external agents on behalf of the company; such as NAFDAC, PHCN, Local government agencies to ensure smooth running of operations.
  • Work closely with the HR department to ensure that required restaurant staffing levels are met.
  • Ensure that daily/weekly sales, management reports, profitability, food cost and other general management reports for all outlets are prepared as and when due.
  • Provide leadership for achievement of goals for new store openings as required. This includes planning and organizing staffing needs, ensuring timely recruitment, selection training and orientation etc
  • Carry out scheduled and surprise visits to outlets to ensure compliance to given service and operational standards across all outlets.
  • Act as a gate-keeper for the CEO and MD.

Qualifications & Requirements

  • Possess at the minimum a B.Sc. / BA University Degree.
  • At least 2 years experience in a similar role (in a Quick service restaurant, managing multiple outlets).
  • Excellent written and oral communication skills.
  • Proven leadership skills.
  • Proficient in MS Office.
  • Strong planning and organisational skills.
  • Energetic and outgoing personality.

Application Closing Date
13th August, 2021.

How to Apply
Interested and qualified candidates should send their CV & Cover letter to: using the Job Title as the subject of the email.

About Lagos State Teachers: Earlier before 2005, the affairs, welfare and other related matters concerning teachers in Lagos State was coordinated and controlled by the Post- Primary Teaching Service Commission (PP- TESCOM) which was at some time headed by a Chairman / Executive Secretary till 2004. In 2005, the Teachers’ Establishment and Pensions Office (TEPO) was created from the defunct Post- Primary Teaching Service Commission (PP-TESCOM) by the Education Reforms Law of year 2005 which also established the Six Education Districts, each headed by a Tutor General / Permanent Secretary under the Administration of the former Governor, Asiwaju Bola Ahmed Tinubu.


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