FMCG Merchandiser & 3 Positions | Lorache Group

FMCG Merchandiser & 3 Positions | Lorache Group

Lorache Group –  Our client is a Pharmaceutical distribution outfit with HQ in Lagos having branches located in all major towns across Nigeria. With the ability of ensuring optimal customer reach of products distributed by them in the least time. While handling about 30% of all of the pharmaceuticals sold and distributed throughout the country.

We are recruiting to fill the positions below:

1. Job Title: FMCG Merchandiser
Slot: 20 Openings


  • We are looking at recruiting 20 merchandisers with FMCG background.

N40,000 per month.

Application Closing Date
8th February, 2019.

How to Apply
Interested and qualified candidates should send their CV to: jobs@lorachegroup.comusing “Merchandiser” as subject of your mail.

Note: Only candidate with experience in FMCG should apply.

2. Job Title: Call Center Supervisor


  • Call Center Supervisors help train and motivate call center representatives as they answer questions, handle complaints, and provide support for customers


  • Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
  • Ensuring agents understand and comply with all call center objectives performance standards, and policies.
  • Coaching and cultivate the knowledge and skills to provide excellent service to customers.
  • Answering agents questions regarding best practices or difficult calls.
  • Identifying operational issues and suggesting possible improvements.
  • Monitoring and evaluating agent performance, providing learning or coaching opportunities and taking corrective actions, if necessary.
  • Preparing reports and analyzing data to assist management as they determine call center gals.
  • Working with other supervisors and management team members to support agents and maximize customer satisfaction
  • Emphasis on first level trouble shooting and concern redressal
  • Maintain and build lasting customer relationships by ensuring concern attended are resolved
  • Build customers’ interest in products and services for all queries been attended
  • Monitors individual, team and call center results to identify and act on both positive and negative performance trends to ensure attainment of revenue goals and performance targets.
  • Monitors service calls to observe employee demeanor, technical accuracy and conformity to company policies.
  • Answers questions and recommends corrective services to address customer complaints.
  • Determines work procedures, prepares work schedules and expedites workflow.
  • Study and standardizes procedures to improve efficiency of subordinates.
  • Maintains harmony among workers and resolves grievances.
  • Prepares composite reports from individual reports by subordinates.
  • Reviews PBX data to monitor the customer experience and subordinate statistics.


  • Must be a graduate with 3 – 5 years experience on customer care supervisory role.


  • Leadership Skills
  • Time Management.
  • Problem Solving.
  • Customer/Client Focus.
  • Computer knowledge
  • Analytical and efficient
  • Internet and Tech savvy
  • Customer query resolving skills
  • Sales Acumen
  • Customer focus
  • Excel knowledge (Must)
  • Language Speaking: Fluent in Hausa, Igbo, Yoruba and English

Application Closing Date
15th February, 2019.

How to Apply
Qualify and Interested candidates should forward their Resume /CV to: using the Position applied for as Subject.

Note: That only shortlisted candidates will be contacted.

3. Job Title: Sales Officer (Pharmaceutical)
Locations: Lagos, Enugu, Ibadan – Oyo, Kaduna & Onitsha – Anambra
Slots: 5

Job Description

  • Our client seeks to employ the service of a dedicated and efficient Sales Personnels to join its team in a fast spaced environment.

Job Role and Responsibilities

  • Driving and achieving Sales and Collections Target
  • Managing, training and motivating existing customers to drive revenue growth
  • Develop and manage efficient distribution networks for sales
  • Developing new Customers and recruiting Dealers
  • Develop efficient and creative sales for the assigned territory and target setting for the sales team
  • Customer Service and market feedback and reporting the same to the organization


  • Minimum experience of 3 years in cosmetics (lotions & creams)
  • Excellent sales and negotiation skills
  • Good business sense and understanding of FMCG Industry in Nigeria
  • Aggressive sales individual (preferably Male)
  • Must be mobile

Application Closing Date
7th February, 2019.

Method of Application
Interested and qualified candidates should send their updated Resume to: with subject as the position and location applied for.

4. Job Title: Area Sales Manager
 Onitsha, Anambra

Job Description

  • We seek to hire an experienced Area Sales Manager who is passionate about market penetration, who understand market segmentation and has a data base of high profile distributors and must be willing to join a dynamic and fast-paced environment in generating strategies that grow market share and brand’s reputation.

Description of Responsibilities / Function

  • Achieves the area revenue volume and value targets for each SKU.
  • Establishes an environment and foundation for future sales growth by focusing on secondary sales.
  • Directs the selling activities within the state, inclusive of resource deployment and customer interactions.
  • Leads the sub-ordinates, inclusive of managing performance, Mentoring.
  • Evaluate market trends and gather competitive information, identify trends that effect current and future growth of regional sales and profitability.
  • Ability to identify business development opportunities within the region.

Specific Targets / Objectives:

  • Achieve Sales value and volume for his area.
  • Make product available in every area within his region by expanding the distribution of products.
  • Make available New products or brands as per company strategy plan
  • Optimum stock to be maintained with all his distributors within his region.
  • Train all sales force within his region.

Competence Requirements

  • University Degree
  • Minimum of 8 years working experience of sales in FMCG
  • Age : Max age limit of 35yrs
  • Proven leadership skills.
  • Supervisory or management experience.
  • Large team handling capability
  • Demonstrated record of achievement in a prior sales position.

Application Closing Date
7th February, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: using the Position and Location applied for as subject of your mail.

Note: Only shortlisted candidates will be contacted.


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