Female Loan Recovery Officer at BFree Nigeria Limited

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BFREE – We are a young, innovative and Nigeria’s foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you. Because we hate status-quo and we hate mediocre – we founded BFREE to revolutionize debt recovery in Nigeria

We are recruiting to fill the position below:

Job Title: Female Loan Recovery Officer

Location: Lagos
Employment Type: Full-time

Job Description

  • Contacting and tracking customers and informing them of their overdue loans.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.

Preferred Experience

  • Previous experience working as a Call centre agent.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Working knowledge of goggle workspace.
  • Excellent communication and negotiating skills.
  • Good listening skills and superb questioning techniques.
  • Infrastructure to work from home when necessary.

Additional Information:

  • Education Level: No Diploma
  • Experience: > 6 months
  • Occasional remote authorized

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • 15mins Online Assessment
  • 10mins Online Interview
  • Training
  • 15mins Online Asssessment (based on the training)
  • Offer

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