Newedge Finance Limited is a financial institution established in 2019 and licensed by the Central Bank of Nigeria (CBN) to operate as a Finance Company in Nigeria. The Company is fitted out with far-sighted financial experts with insightful knowledge of the macroeconomic variables to deliver a tailor-made financial solution to our clients.
We are recruiting to fill the position below:
Job Title: Call Center VoIP Engineer
Location: Ogba, Lagos
Employment Type: Full-time
Job Summary
- We are looking for a qualified VoIP engineer to oversee the installation and management of our VoIP network.
- In this role, you will be responsible for designing and deploying enterprise solution architecture, coordinating installations and migrations, and managing.
Job Responsibilities
- Meeting with Head of Customer Service manager to determine the call center networking needs.
- Maintaining and managing existing SIP Trunk resources to ensure SIP Trunk operation.
- Developing architecture plans for voice and data services.
- Troubleshooting VoIP network issues.
- Pre-production testing, acceptance and training of call center business systems.
- Developing new SIP Trunk suppliers with stable service capabilities and price advantages.
- Maintaining good business relationship.
- Other tasks assigned by department superiors
Job Requirements
- Bachelor’s Degree in information Technology, Computer Science, or a similar field.
- 3 – 5 years of work experience.
- Previous experience working as a VoIP network engineer.
- In-depth knowledge of VoIP systems and IP Protocols.
- Detailed knowledge of network security systems and software.
- Good project management skills.
- Excellent troubleshooting skills.
- Advanced written and verbal communication skills.
Application Closing Date
1st June, 2022.
Method of Application
Interested and qualified candidates should send their CV to: jobs@newedgefinance.com Cc: damola.olatide@newedgefinance.com using “Call Center VoIP Network Engineer” as the subject of the email.