Airtel Nigeria Job Recruitment (5 Positions)

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Airtel Nigeria Job Recruitment (5 Positions)

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.

We are recruiting to fill the positions below:

1. Job Title: Area Sales Manager
Locations: 
Lagos and South Region; North Region

Purpose of the Job

  • To maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies.

Roles and Responsibilities

  • Ensure appropriate and effective outlet branding is carried out in line with the “look of success” within the territory.
  • Identify visibility opportunities for Airtel brand within the territory.
  • To ensure ITP increases and gives impetus to iCMS and iRMS
  • Effective management of POS stock in warehouse to avoid damage, wastage and obsolete materials.
  • Train Market Developers on POS deployment in line with “look of success”.
  • Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in assigned area.
  •  Effective management of direct activation teams and monitoring of CP bus activation activities.
  • KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits
  • Other initiatives to increase GAD including new site launch
  • Ensure activation of Quality GADs in assigned area.
  • Develop and implement activities that will increase SONA in assigned area.

Skills and Qualifications

  • Bachelors in Social Sciences, Marketing, Business Management, Engineering or Computer Science
  • Master’s in business administration or management will be an advantage
  • Project management qualification will be an advantage
  • 3+ years of commercial/ business management experience
  • Team leadership experience
  • 1 -2 years of relevant experience in Airtel products
  • Computer literacy
  • Sales knowledge
  • Product/ Service development
  • Product/ Service management
  • Interpersonal skills
  • Customer orientation

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online (Lagos & South Region)
Click here to apply online (North Region)


2. Job Title: Area Technical Officer
Location
: Nigeria

Purpose of the Job

  • To coordinate, control, manage, support and track day to day network operations in the Area to ensure optimal network availability, coverage, maintaining target network KPI’s to deliver plus one network quality and customer focus.
  • Providing local network support for both the Sales and marketing team in the Areas to ensure the overall network management and quality.
  • The ATO is the Network SPOC in their respective area and executing arms of Network in the Region

Roles and Responsibilities

  • Interface with Zonal Business Manager to understand commercial plans and determine required network support for same
  • Ensure OPEX efficiency of MSC locations by ensuring prompt payment of utility bills, effectively managing the electricity distribution companies to avert power disconnections to the data centers and reduced diesel consumption
  • Track and lead Correction of Zonal Network performance (Various Network KPIs and Network Availability)
  • Manage MS Vendor partners to ensure all the Customer Complaints in the Zone are timely Resolved
  • Network Interface to both internal and external stakeholders especially Commercial teams to ensure customer issues are resolved within acceptable KPIs

Skills and Qualifications

  • Bachelor of Electrical /Electronic Engineering or Telecoms Engineering (Master’s Degree in Engineering a plus)
  • Sound knowledge of Mobile Network O&M
  • Cross-functional knowledge of Telecommunications Network
  • 5-10 years of varied experience in operation and maintenance in the Telecom industry
  • 3-5 years managerial/Supervisory experience in a GSM/mobile company.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


3. Job Title: Agile Developer II
Location:
 Nigeria

Purpose of the Job

  • This job is responsible for managing Enterprise Applications, in-house developed and applications sourced from various third party vendors including CSG, IBM. Responsible for maintaining uptime, enhancements as per Business requirements, integration and Support of Applications.
  • Major applications include Customer Experience system such as KYC, Compliance System, Reporting, Billing System and other inhouse solution.

Key Accountabilities.

  • The technical project manager will have the responsibility to scope and plan all CX and Compliance Projects and related projects as assigned,
  • Also technical project manager will work with appointed vendors / systems integration partners to ensure the requirements are captured, prioritised, planned and delivered based on agreed timelines.

Roles and Responsibilities

  • Interpret URS (User Requirement Specification) / PCN (Product Concept Note) and develop CSRs (Customer Service Requests)
  • Constitute cross-functional project teams.
  • Drive requirement specification sessions (RSS)
  • Technical project manager must have Telecom experience of KYC System, Provisioning Systems BSS, Billing, ICT and Roaming, CCT, IN’s, SMSC’s, GPRS, CCN, 4G and Rating solutions
  • Should have worked in multi-vendor networks and have good knowledge of different standards.
  • Good understanding of Network / IP protocols
  • Understanding of IT systems and Applications like KYC, Billing, CRM, ERP, Sales Systems etc
  • Scan technology horizon and track emerging standards and trends
  • Adopt future proof technology.
  • Alignment of systems to business strategy & Delivery of Services and resolution of issues.
  • Continuously engage with Business & Technology departments to understand the issues, requirements and engage with the Partners for proper resolution and delivery of services as per agreed time and SLAs.
  • Ensure integration of various solutions with IT & Network Echo Systems to ensure the proper management of Customer Lifecycle for specific product
  • Work in close co-ordination with network team for selecting and implementing end to end Customer Lifecycle solutions for specific products
  • Implementation of end to end service path and revenue path of the customer
  • Strategic Partner Satisfaction: ensure high level of clarity and continuity in communication with the strategic partner team in order to ensure provision of best service for the Opco.
  • Educational Qualifications and Functional / Technical Skills Develop and refine project plan and detailed work plan to effectively manage, the effort, scope, product deliverables, milestones, resources, etc.

Skills and Qualifications

  • Graduate Degree: B.Sc degree in Computer Science or related discipline
  • Project management certification would be an advantage
  • 6 to 8 years of IT experience
  • 6 to 8 years of IT experience
  • At Least 4-5 years system operations experience
  • Experience working for a Telecommunications company, Enterprise company or Billing/ CRM vendor in a Business Analysis role.
  • Proven ability to analyze complex business requirements and deliver appropriate solutions.
  • Direct team management experience.
  • Experience with telecommunication products, processes and markets
  • Impact (and relative importance) of IT in telecoms today and in the future
  • CRM and Billing systems for telecommunications
  • Network, applications, processes and how they integrate

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


4. Job Title: Key Account Manager
Location: 
Nigeria

Purpose of the Job

  • To acquire and retain more Corporate customers and increase revenue for the business.

Roles and Responsibilities

  • Visit a minimum of 5 Corporate Organizations per day, 25 visits per week, 100 visits per month, therefore for 6 months = 600 visits
  • Encourage and develop opportunities to have Airtel presence in all Corporate Organisations in your sector
  • Create opportunities to run presentations of Airtel Corporate products to sector of assignment
  • Create symbiotic relationships in events sponsorship with Corporate Accounts all in a view to drive sale of our corporate products and revenue growth.
  • Create exceptional opportunities to sell special products like E1 PRI, Data Centre Services and Smart Advertising in the sector
  • Grow (upsell/cross-sell) the usage of Corporate products in the sector allocated to you

Skills and Qualifications

  • A University Degree in Business Administration, Marketing or related course
  • 3-5 years preferably in FMCG, Consumables & telecom
  • 3-5 years experience in managing Key Accounts

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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