African Development Bank Group (AfDB) Graduate Assistants, Officers & Non-Graduate Recruitment 2019

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African Development Bank Group (AfDB) Recruiting Officers & Assistants

African Development Bank Group (AfDB) – Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 80 member states, including 54 in Africa (Regional Member Countries).  The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth.

We are recruiting to fill the positions below:

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1. Job Title: Department Assistant / Division Assistant

Reference: ADB/19/054
Location: Côte d’Ivoire
Grade: GS6 / GS5
Position N°: 50069319 / 50001087 / 50076315 / 50000316 / 50000911

The Position

  • The job of Department/ Division Assistant, which falls under General Support Services that provides administrative support for the smooth running of the Department, ensures that the Director is freed from all tasks which could otherwise impede the efficient discharge of high duties and responsibilities.
  • Each Department / Division has its unique functions but the Department / Division assistant works more or less uniformly irrespective of the Departments to assure hitch-free operations within the office of the respective Directorate.
  • Accordingly, the Department /Division Assistant’s job facilitates and contributes to the success of the Director in performing his/her role for the achievement of the High 5s.

Duties and Responsibilities
Under the General guidance and overall supervision of the Director / Manager, the Department / Division Assistant will perform the following:

Work Flow Management:

  • Receive and register all incoming and outgoing documents of the Department/ Division;
  • Ensure that documents presented for Director’s signature are complete, with necessary attachments and background documents;
  • Draft general or administrative correspondence on own initiative or on the basis of instructions and finalize for the Director’s signature;
  • Verify that outgoing correspondence is presented in accordance with the Bank’s accepted formats and check on probable typographical errors, presentation, completeness and procedural accuracy of all documents submitted to the Director for clearance, approval or signature;
  • Review and classify priority and important correspondences and submit accordingly;
  • Follow-up and ensure that target dates and deadlines are met using appropriate tracking tools, and that correspondence and queries are responded to in a timely manner;
  • Channel correspondence for action by the Director or send directly to the concerned Division, if necessary.

Communication and Liaison:

  • Receive visitors and telephone calls with tact and discretion, and act according to the nature and urgency of each, including redirecting to the concerned divisions, as appropriate;
  • Screen Director’s calls/visitors, make appointments for visitors to meet the Director or the Division Manager concerned;
  • Provide background information to the Director / Manager for appointments with official visitors and/or staff members;
  • Relay information between Director, Division Managers and other staff members of the department;
  • Follow up on work deadlines with Division Managers;
  • Schedule weekly team and ad hoc meetings for the Director, according to schedules and Director’s Agenda for the week;
  • Arrange time and venue for meetings, collect necessary background materials of meetings needed from the relevant Departments/Divisions; Remind Division Managers and other staff members about scheduled meetings.

Record Keeping and Documentation:

  • Maintain a filing system in both hard and soft copies to meet the needs of the Department;
  • Keep a weekly calendar of activities that shows all meetings to be attended by the Director as well as by other staff members. It also includes all external visits to the Department ;
  • Obtain briefing and background materials for meetings, seminars, workshops, etc. to be attended by the team’s staff, checking their availability and ensuring they have the appropriate briefing files and documents;
  • Maintain Contact address / Mailing directory of partners working with the Department.

Office Administration:

  • Make travel arrangements for the Director including tickets, hotel reservation, etc.;
  • Assist in preparation of presentations using PowerPoint and other software packages on own initiative or on the basis of instructions;
  • Perform other office administration tasks (photocopies, emails) when the need arises;

Selection Criteria
Including desirable skills, knowledge and experience:

  • Hold at least a Bachelor’s degree in Business Management, Commerce, Administration or related discipline;
  • Training in secretarial Science and/or Administration and Office Management is advantageous;
  • Have a minimum of four (4) years of relevant and practical experience in administrative and secretarial roles, in similar offices of international Organizations, Development Banks or similar institutions;
  • Having private sector experience will be an added advantage.
  • Good knowledge of administration and office support services, including systems and procedures;
  • Good coordination skills – methodical and self-organized;
  • Demonstrable commitment to delivering excellent customer service focused reception and administration service;
  • Good interpersonal, planning and organizational skills;
  • Ability to think quickly to respond to immediate requests;
  • Flexibility to adapt, positive attitude towards change, and a constructive and creative approach to problem solving;
  • Proficiency in the use of standard equipment (computer, fax, scanner, photocopies, etc.);
  • Communication;
  • Problem Solving;
  • Client Orientation;
  • Team working;
  • Operational Effectiveness;
  • Innovation and Creativity;
  • Attention to detail;
  • Ability to communicate effectively (written and oral) in English or French, preferably with a working knowledge of the other;
  • Bilingualism, knowledge of Arabic, Portuguese, etc. is an advantage;
  • Competence in the use of standard Microsoft Office applications (Word, Excel, Access, PowerPoint, SAP and/or other integrated document management system).

Application Closing Date
3rd May, 2019

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note:
 This position does not attract international terms and conditions (The post holder will be considered as a local staff and will not have international terms and conditions of employment).


2. Job Title: Accounts Assistant

Reference: ADB/19/053
Location: Côte d’Ivoire
Grade: GS7
Position N°: Accounts Assistant

The Complex

  • The Vice-Presidency for Finance (FIVP) oversees the financial management of the Bank Group.
  • This encompasses the Bank Group’s treasury activities including borrowings from the capital markets and investment activities; controllership functions including financial reporting and loan administration; strategic resource mobilization and the strengthening of the non-statutory financial resources and instruments; the overall asset/liability management for the Bank Group.

The Hiring Department / Division

  • The primary purpose of the Banks’s administrative expenses is to provide efficient transaction processing services with respect to the capital and administrative expenses of the Bank and of all bilateral funds.
  • The Division not only ensures that expenses incurred are in accordance with Bank policies but also actively seeks opportunities for savings for the Bank in the management of expenses.
  • Ensure the Banks’s financial rules and regulations are respected and all working procedures are adhered to in processing payments related to administrative expenses.

The Position

  • This position is  to perform verification of all types of payments and journal vouchers, except for loan-related and pension  payments, to ensure correctness and proper application of international accounting standards in the treatment of transaction, to ensure effective transaction processing services which include effective controls over all financial transactions to safeguard the assets of the Bank and respective Grants, and to perform continuous business process improvement for administrative expense processes.

Duties and responsibilities
Under the supervision of the Manager, Administrative Expenses Division, the incumbent will administer and control all mission related payment processing for all staff and elected officers by performing the following functions:

  • Organize, supervise and treat queries from clients regarding Travel payment requests, policies and procedures guiding the payment process, as well as ensure the logging of same using the relevant IT software for the Helpdesk.
  • Assist provide first level technical /operational support to  new and existing staff in implementation of new system enhancements, policies and procedures for all types of  payments.
  • Analyze logs and follow through of queries, and based on client feedback, report findings and make proposals as appropriate in order to improve internal procedures to provide greater client satisfaction.
  • Utilize information from analysis of requests received as a basis to develop and maintain a comprehensive set of documentation which is easy to find, to access, to interpret and to act upon, regarding recurring matters of interest in respect of account payables and other payment requests such as documentation of FAQs (Frequently Asked Questions) and other relevant documents on the division’s intranet Web page.
  • Follow up the implementation of the relevant client service and quality procedures and recommend improvements in the service to clients and in quality of the deliveries, procedures and tools for the helpdesk, in order to ensure quality and client service.
  • Ensure full compliance with the Bank’s information security and confidentiality policy in dissemination of payment information and ensure proper management of sensitive information.
  • Participate in the design, testing and implementation of all relevant SAP system enhancement projects for the division.
  • Liaise with the IT department and resolve all SAP technical issues encountered in utilization of the SAP Travel Module.
  • Follow up to ensure timely submission of claims for Travel mission and other cash advances given to staff and follow up to ensure timely posting of related expenses in the general ledger in SAP.
  • Ensure timely reimbursements and deductions from staff for processed mission claims and cash advance justification.
  • Monitor and correct anomalies on any items on SAP exception list for the Missions payments and deductions to ensure successful injection in Payroll.
  • Generate SAP Reports on Mission and Travel and follow-up of outstanding issues on Mission Status with other departments.
  • Provide guidance to staff on the proper utilization of the Travel card as well as the proper utilization of the related SAP module in submission of such claims.
  • Perform any other work related duties as assigned.

Selection Criteria
Including desirable skills, knowledge and experience:

  • Hold at least a Bachelor’s degree or its equivalent in Accountancy.
  • Have a minimum of five (5) years of experience in a similar position. Working experience in a similar Financial Multilateral institution or any other similar institution. Experience in accounting firm or audit firm is an advantage.
  • Private sector experience is an added advantage.
  • Accounting skills.
  • Having an account payable experience.
  • Analytical skills and ability to work with detail and convey accurate information.
  • Strong communication skills and a commitment to search for and produce innovative and creative new approaches to activities.
  • Ability to plan work schedules effectively in a busy work environment.
  • Ability to apply business knowledge to the resolution of problems and identifies solutions to the benefit of the client (internal and external) and the organization.
  • Strong client orientation and ability to work in a team and develop strong relations.
  • Strong verbal and written communication skills in English or French. Preferably with working knowledge of the second language.
  • Knowledge and proficiency in the utilization of SAP ERP system including SAP Travel Module and Microsoft office Software with proven ability to train others in the utilization of the programs.

Application Closing Date
3rd May, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note:
 This position does not attract international terms and conditions (The post holder will be considered as a local staff and will not have international terms and conditions of employment).


3. Job Title: Secretary/Receptionist – Country Office

Reference: ADB/19/049
Location: Central African Republic
Position N°: 50078937
Grade: GS 5

The Hiring Department

  • Within the Regional Development, Integration and Business Delivery (RDVP) Complex, the Bank has five (5) Regional Hubs, one in each region of Africa: North, South, East, West, and Central
  • Each Regional Hub is headed by a Director General (DG) and is provided with the relevant sector functions and administrative capabilities for rapid delivery of services to client countries
  • Regional Hubs provide country offices in their regions with strategic direction and are responsible for operations, business development, project management and the overall effective implementation of the Bank’s High 5s, namely: “Light up and Power Africa,” “Feed Africa,” “Industrialize Africa,” “Integrate Africa” and “Improve the Quality of Life for the People of Africa.”
  • Country Offices of the African Development Bank have been established to strengthen policy dialogue between the Bank, Governments and other stakeholders; improve performance of the project portfolio and aid coordination with other development partners

The Position

  • Under the overall supervision of the Country Manager, the Secretary will provide administrative support
  • The incumbent of the position will help the team to make the best use of his time by dealing with secretarial and administrative tasks.

Duties and Responsibilities
Under the Supervision of the Country Manager, the Secretary will perform the following:

  • Make appointments for experts and other staff of the Country Office and keep their schedules up to date;
  • Receive visitors and attend to them with tact and discretion;
  • Prepare briefing material used by experts for official missions and special meetings;
  • Handle protocol-related issues concerning  reception of the visitors of experts and of the  Office;
  • Organize experts’ meetings ; assist the Country Manager’s secretary in coordinating official receptions given by the Resident Representative;
  • Participate in staff meetings, take notes and produce reports in the absence of the Country Manager’s secretary ;
  • Draft correspondence on non-substantive issues and ensure its follow-up;
  • Manage the experts’ incoming and outgoing mail and the office’s  telephone communication;
  • Maintain an appropriate filing system; process experts’ back-to-office reports, ascertain the quality of documents requiring the approval and / or signature of experts and other staff members;
  • Prepare and finalize draft correspondence (letters, faxes, etc. …) concerning  various aspects, on behalf of experts, prepare minutes of experts ‘meetings;

Selection Criteria
Including desirable skills, knowledge and experience:

  • Hold a minimum of a Bachelor’s Degree or its equivalent in Business Administration, Commerce, Administration or a related field, supplemented by training in secretarial functions/administration/office management
  • Have a minimum of four (4) years of relevant experience in progressive positions, attached to an executive’s office,  preferably in an international organization;
  • Be able to work under pressure and to prioritize in the dynamic setting of an international and multicultural setting. Ability to work and cooperate with others from diverse background
  • Handling speedily and efficiently internal and external requests.
  • Ability to manage simultaneous and shifting demands, priorities and tight deadlines
  • Proficiency in the use of standard equipment (computer, fax, scanner, photocopies etc.)
  • Demonstrable commitment to delivering excellent customer service focused reception and administration services
  • Be able to multi task, excellent problem solving skill and attention to detail
  • Effective communication; highly client oriented, good team working and relations
  • Ability to operate effectively in a multicultural organization.
  • Good  innovative and creative approaches to activities in order to enhance performance and create added benefits for the clients and the organization
  • Integrity  and confidentiality
  • Proficiency in written and verbal communication in English or French, with a working knowledge of the other;
  • Competence in the use of Bank standard software (Word, Excel, Access and PowerPoint). Knowledge of SAP or other ERP systems would be an asset.

Application Closing Date
30th April, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This position is classified international status and attracts international terms and conditions of employment.


4. Job Title: Driver, CODZ

Reference: ADB/19/022
Location: Algeria
Grade: GS3
Position N°: 50072440

The Position

  • The Driver provides reliable and safe driving services to the Country Manager and Perform office messenger duties.
  • The position is based in Algeria and does not attract international terms and conditions.

Duties and Responsibilities
Under the direct supervision of the Country Manager, the incumbent will be responsible for the following:

  • Transport of the Country Manager, visiting missions and official delegation of the Office on official duties as and when required;
  • Contribute to the smooth running of office activities, when required;
  • Ensure the daily maintenance of the vehicle assigned to it (checking oil, water, battery, brakes, tires, etc.);
  • Carry out minor repairs and ensure that major repairs are brought to the attention of the Country Manager and monitor their execution;
  • Perform office messenger duties;
  • Represent the Bank in a professional manner with respect to appearance and conduct at all times;
  • Ensure the cleaning of the vehicles, keep records of official travel, daily mileage, fuel consumption, oil changes, lubrication etc. ;
  • Ensure that the formalities provided for in the regulations are met in the event of an accident;
  • Perform any other duties requested by the Country Manager.

Selection Criteria
Including desirable skills, knowledge and experience:

  • Hold at least a High School Diploma;
  • Hold a valid driver’s license with a clean track record;
  • Possess any additional documentation and/or certification to carry out the job will be an added advantage;
  • Have a minimum of three (3) years of relevant experience as a driver in an international/multinational organization, or public or private sector organization;
  • Experience and skills in minor vehicle repairs, and routine maintenance for the vehicles;
  • Working knowledge of the rules and regulations involved in the safe and efficient operation of automotive equipment;
  • Demonstrate initiative; be discreet, honest and have good character;
  • Excellent teamwork and interpersonal Skills:
  • Good written and verbal communication skills in French or English. Working knowledge of other language will be an added advantage;
  • Competence in the use of standard Microsoft software e.g. Microsoft Word and use of internet.

Application Closing Date
24th April, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online


5. Job Title: Youth & Employment Officer

Reference: ADB/19/044
Location: Tunisia
Position N°: 50000978
Grade: PL4

The Complex

  • The Vice-Presidency for Regional Development, Integration and Business Delivery is responsible for operational relevancy, efficiency and effectiveness of the Bank Group’s operational programs, and activities.
  • The Vice-Presidency Regional Development, Integration and Business Delivery will ensure that the Bank operates successfully across its Regional Member Countries and will oversee the full implementation of all aspects of the Bank’s Regional Directorates.

The Hiring Department/Division

  • Within the Regional Development, Integration and Business Delivery Complex, the Bank has five (5) Regional Development, Integration and Business Delivery Directorates, one in each region of Africa: North, South, East, West, and Central. Each Regional Directorate is headed by a Director General and is staffed with the relevant sectoral functions and administrative capabilities for rapid delivery of services to client countries. The Regional Directorates provide overall strategic direction to country offices within the regions and are responsible for the Bank’s operations, business development, project management and overall effective delivery of the Bank’s High 5s :‘Light Up and Power Africa’, ‘Feed Africa,’ ‘Industrialize Africa,’ ‘Integrate Africa,’ and ‘Improve the Quality of Life for the People of Africa.’
  • The mission of the Agriculture, Human and Social Development Division is to contribute to the Bank’s efforts to reduce poverty and promote sustainable development in Regional Member Countries. It does so by (1) contributing to development of country and regional strategies and building sector knowledge and (2) focusing on project/programme origination and delivery for approval of operations defined under the High 5 priorities.
  • The Human Capital, Youth and Skills Development Department, within the Agriculture, Human and Social Development Complex will spearhead the achievement of the High 5s on “Improving the Quality of Life of People in Africa” and contribute to the other High 5s. The Department has two divisions (i) Education, Human Capital and Skills Development Division which focuses on scaling-up of the Bank’s support to education, human capital and employment/livelihoods; and (ii) Public Health, Security and Nutrition Division focusing on strengthening health systems and nutrition for human wellbeing. It also hosts various pertinent initiatives.
  • The African Development Bank adopted in May 2016, the “Jobs for Youth in Africa” (JfYA) Strategy for the period of 2016 – 2025. This Strategy responds to the priorities in the Bank’s Ten Year Strategy and the New Corporate Priorities (High-Five). Creating productive jobs for the youth would improve their living conditions and enhance their engagement in Africa’s growth and economic transformation. The Jobs for Youth in Africa Strategy was launched during the Bank’s annual meeting in Lusaka in May, 2016 to commence its operationalization.

The position

  •  The overall objective of the job is to provide technical expertise that would support and ensure the realization of the Banks job creation and youth employability strategies – including the “Jobs for Youth in Africa” – which are aimed at providing jobs for youths as a way of stemming migration.

Duties and responsibilities
Under the supervision of the Regional Sector Manager, Agriculture, Human and Social Development Division of Regional Business Delivery Office (North Africa), the incumbent shall:

  • Design and manage projects which have high impact on jobs and youth employability and may have key underlying strategies to reduce the impact of migration;
  • Support other departments to hold high-level policy dialogues on jobs, youth and employability;
  • Deliver knowledge products on  jobs and youth employment;
  • Support governments in reforms and dialogues on addressing jobs and youth unemployment and migration issues;
  • Contribute to Country Strategic Papers and Regional Integration Strategic Papers to implement the strategic vision of jobs for youth in Africa strategy;
  • Contribute to partnership building for targeted activities in the Bank.
  • Carry out analyses of labor issues, unemployment, underemployment and youth employment and job issues, produce policy papers and propose operations to address these challenges.
  • Support the Region to identify priority areas and potential operations with high job impact. Conduct field missions to identify, prepare, evaluate and/or oversee the implementation and monitoring of Bank-financed projects, programmes and sector studies, follow procurement, disbursement and reporting procedures to ensure that they comply with the Bank’s Rules and Procedures; or to bring partners to carry out these missions;
  • Provide assistance to borrowers in understanding and implementing the Bank Group’s policies and procedures as well as issues relating to projects and programs as well as resource use;
  • Help interface project design with private sector, and provide input to the assessment phase of major projects in other sectors.
  • Contribute to the Bank’s assessment of social and macroeconomic developments, monitoring of structural reforms and policy dialogue that impact national and regional job creation for youth and women, and also seek to address migration and employment issues.
  • Facilitate policy dialogue; and interact with country authorities, the private sector, local think-tanks, academia, clients and other international financial institutions.
  • Provide inputs on employment policy, job creation and entrepreneurship development to country strategies and other related country strategy instruments.
  • Provide inputs on the “Jobs for Youth in Africa” dialogue at the country and regional levels for (i) the achievement of country policy dialogue objectives; and (ii) contributing to country diagnostic study; and to improvements in country and regional result measurements on Jobs for Youth.

Selection Criteria
Including desirable skills, knowledge and experience:

  • Hold at least a Master’s degree or its equivalent in Labour Economics, Economic Development, Business Administration, Finance, Social Sciences, or related field
  • Have a minimum of six (6) years professional experience with relevant experience in jobs for youth, social protection, safety nets, financing for jobs, acquired at least partly in Africa, preferably in an international organization, government agency, think-tank or other policy environment
  • Strong knowledge of job creation and entrepreneurship issues
  • Ability to manage multiple, simultaneous and shifting demands/priorities under tight deadlines and coordinate the work of others
  • Having private sector experience will be an added advantage
  • Result-oriented, accountable, proactive, self-motivated and able to work both with autonomy and with a team in diverse national and cultural contexts.
  • Flexibility and the ability to work across  sector departments
  • Client orientation to understand, and when appropriate, anticipate client needs, to ensure the clients receive the best possible service from the Bank.
  • Ability to develop strong working relationships with colleagues and contribute to the creation of a positive team environment.
  • Experience with policy and policy-relevant research on jobs for youth, entrepreneurship, social protection, safety nets, small & medium scale enterprise.
  • Proven experience in managing projects and demonstrated experience in managing complex projects with evidence on clear outcomes.
  • Demonstrated experience in dealing with gender and civil society priorities in job creation agenda.
  • Demonstrated leadership effectiveness and ability to achieve defined objectives in international multicultural contexts
  • Ability to communicate and write effectively in French or English, with a good working knowledge of the other language.
  • Competence in the use of standard Microsoft Office applications (Word, Excel, Access, PowerPoint); knowledge of SAP is desirable.

Application Closing Date
28th April, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This position is classified international status and attracts international terms and conditions of employment.


6. Job Title: Health Care Administration Assistant (HCAA)

Reference: ADB/19/040
Location: Côte d’Ivoire
Position N°: 50000554
Grade: GS8

The Complex

  • The Vice-Presidency for Human Resources and Corporate Services Complex ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services.
  • The complex leads efforts to ensure the competitiveness of the Bank as the employer of choice and is responsible for providing leadership in the formulation and implementation of the Bank’s strategies on people, IT, general services & institutional procurements, language services, business continuity and health & safety strategies.

The Hiring Department/Division

  • The overall objective of the Medical and Occupational Health Services unit is to make the Bank an employer of choice by providing staff members with the most conducive and healthy working environment. Its mission is to drive the transformation of the Medical and Occupational Health Services offered by the Bank and enhancing health promotion, prevention strategies and comprehensive interventions in an effort to protect, preserve and promote the health and well-being of all Staff members – healthy lifestyles for all.
  • Specifically, the Unit seeks to ensure proper application of the Bank’s policies, instructions and procedures on matters of staff members’ health and well-being; formulate health and welfare policies which are consistent with the best practices in healthcare in the workplace; and ensure the administration and provision of quality medical care to the Bank’s staff and their dependents; facilitate a health working environment for staff through the observance of the best practices in health and well-being.

The Unit consists of four (4) focal areas:

  • The Medical Center (MC) Introduced in 1964 with the inception of the AfDB, the Medical Centre offers consultation and advice, referrals, pre-employment medicals, annual check-ups, community care and health education programs. Specifically, the Center manages primary health care and first interventions in medical emergencies and evacuations, and retort in front of epidemics. The Center manages the decentralization of health services at the regional level and fosters strategic partnerships with sister Institutions. The Center also provides integrated clinical services, including Therapeutic Education, Computerization of the patients’ medical record audits of the clinical services (performances), Evaluation and extension of the health networks Periodic Medical Balance sheets (assessments).
  • The Staff Medical Benefits Plan, introduced in 2003, is one of the Bank Group’s most valuable benefits, providing worldwide comprehensive medical coverage to eligible staff, elected officers, retirees and their eligible dependents. The Plan also helps staff and retirees to meet the financial impact of obtaining quality health coverage for themselves and their eligible dependents. Specifically, the Plan seeks to (i) provide access to quality and timely health services for the Bank staff members and their dependents; (ii) carry out integrated healthcare management programs such as health promotion and disease prevention; (iii) establish and consolidate the information flow between the Plan and its beneficiaries, to ensure there is full awareness of entitlements, procedures, caps, ceilings, complaints procedures, authorizations for special payment arrangements; (iv) develop major communication campaign strategy to promote ownership of the Plan and encourage members to exercise discipline in incurring medical expenses.
  • Occupational Health and Safety – This relates to the overall improvement of working conditions, and the well-being of employees in order to contribute positively to the Bank’s productivity. The primary purpose of the Bank’s OHS framework is to ensure that the Bank provides staff with the highest standards for a conducive, safe and healthy working environment. This includes the inspection and regular monitoring of the buildings and equipment (ergonomic chairs, keyboards, computer screens, noise and light hazards, etc. The safety and well-being of all staff in the workplace must be guaranteed/convenient while inculcating in staff members that it is their responsibility to maintain a safe working environment.
  • Welfare services – In line with the Bank’s new vision of changing the way we do business, the Unit is revamping the Welfare services and activities to listen, inform advise and work with staff members in order to (i) work closely with the Bank Recourse Mechanism Units, the Staff Council and other groups and the Board Members and Senior Management; (ii) provide solution and assist staff members through coaching and counseling services; (iii) manage the resolution of conflicts, working through and with others to affect mutually acceptable solutions, by using highly developed interpersonal skills; (iv) promote work-life balance to maintain a healthy body and mind such as sports, social program and activities within and outside the Bank; (v) promote the family-friendly policies that include remote working and flexible working hours, maternity and paternity leaves, sick leave management, etc.

The Position

  • This position is crucial now that the Bank has doubled its clientele in the past four (4) years thus; the staffing capacity of the Medical Centre (MC) needs to be improved in order to cope with this increased demand of its services. A March 2015 consultative MC assessment advised that the increasing size of the Bank and the resulting responsibilities for the MC, warranted a new role of a Health Care Administrator (HCA) to assist with the management of operations at the MC.
  • The successful candidate would work under the direction of the Chief Medical Officer (CMO) in order to strengthen the MC health administration and logistical management. This would free the CMO from increasing administrative tasks, which allow the CMO to focus on strategic leadership, programming and clinical work.

Duties and responsibilities
Under the supervision of the Chief Medical Officer, the incumbent will perform the following duties:

  • Assist the CMO in the general and health administration of the MC;
  • Act as the direct supervisor of all non-medical staff reporting to the CMO;
  • Supervise the work of administrative and support staff of the various sections under his/her control and ensure timely submission of required outputs (receptionist; filing/archiving, medical secretary, hygienists, ambulance drivers, etc.);
  • Supervise the annual procurement of all medical and non-medical supplies/drugs. Ensure timely budgeting, timely delivery, inventory management, timely disposal (before expiry, either through exchanges with providers or donation according to the Bank rules) in order to avoid wastage of resources, procurement, and payment of suppliers & consultants;
  • Ensure proper functioning of  the medical database, and support the data analyst to compile daily, monthly and annual statistics, analysis and dissemination;
  • Thoroughly check notes, drafts, memoranda, proposals, etc. and ensure that they are procedurally and factually correct;
  • Assist the CMO in preparing budget proposals, monitoring execution and follow up in SAP for reporting purposes;
  • Ensure that infrastructure and equipment maintenance needs are reported to CHGS or any other relevant Bank departments;
  • Ensure that medical supplies, stationeries and other printed items are made available to all users;
  • Assist the CMO in all matters related to the recruitment of staff and the order of medical equipment for the MC;
  • Implement the recommendations of the Audit Report.
  • By delegation of the CMO, he/she would represent the MC on the Bank fora and meetings;
  • Carry out other duties and responsibilities as assigned by the CMO, from time to time.

Selection Criteria
Including desirable skills, knowledge and experience:

  • A university degree in Medical or Health related discipline with management, social sciences, business administration, public health and/or services; hospital or health management and/or administration.
  •  Post graduate studies in health/ medical care administration, public health or health economics;
  • A minimum of six (6) years or more in management and/or administration of health care.
  • Confidentiality, courtesy and high degree of discretion and sound judgement are essential.
  • Ability to work harmoniously with members of team, adapt to diverse cultural and professional backgrounds and maintain highest standards of personal conduct. Experience in a multinational institution.
  • Strive for excellence and seeks to remain competent and current with relevant literature.
  • Excellent written and verbal communication skills in English and/or French with a working knowledge of the other language.
  • Competence in the use of standard Microsoft software (e.g. Word, Excel, Access, PowerPoint).
  • Preferably competent in the use of SAP software solutions or similar.

Application Closing Date
28th April, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This position does not attract international terms and conditions (the post holder will be considered as a local staff and will not have international terms and conditions of employment


6. Job Title: Unified Communication Assistant – CHIS3

Reference: ADB/19/037
Location: Côte d’Ivoire
Position N°: 50066829
Grade: PL5

The Complex

  • The Vice-Presidency, Human Resources and Corporate Services ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services.
  • The complex leads efforts to ensure the competitiveness of the Bank as the employer of choice and is responsible for providing leadership in the formulation and implementation of Bank’s strategies on people, information technology, general services and institutional procurements, language services, business continuity and, health and safety strategies.

The Hiring Department/Division

  • The Corporate Information Technology Services Department’s mission at the Bank is to align the Information Technology (IT) delivery strategy along with the Bank’s business strategy to increase the organizational effectiveness through efficient use of the Information Systems.
  • Under the leadership of the African Development Bank’s Information Systems Director, the Information Technology Systems Department is mandated by the Bank to deliver best possible Information Technology (IT) services for Bank Staff, and help achieve the results that gets the Bank closer to accomplishing its poverty reduction goals in Africa.

The Position
As part of the CHIS.3, the Unified Communication Assistant will:

  • Provide better telephony and video conferencing solutions
  • Ensure telephony servers (Voice Gateways, Skype for business, SBC ) and equipment (GSM Gateway, Sim Server, Media Gateway) availability.
  • Ensure endpoints (Polycom Group Series, Trio, VVX,) availability.
  • Ensure the Voice and Video network and communications environment is operational and secure in accordance with the organisation’s service level requirements and IT’s security guidelines.
  • Develop documents related to operations, working procedures, testing configurations, and project planning and deployments (log files, RTA, QoS, Participants Feedback, latency, bandwidth).

Duties and responsibilities
Under the general supervision and guidance of the Division Manager CHIS.3, the Unified Communication Assistant will be required to perform the following duties and responsibilities:

  • Install, maintain and support unified communication infrastructure in HQ and Country Offices especially Skype for Business et Polycom Real Presence.
  • Design unified communication infrastructure that will fit the need of users and optimize application traffic flow.
  • Implement operational best practices for the deployment, maintenance and management of infrastructure and unified communications services (monitoring, maintenance, etc.).
  • Implement Virtual Meeting Room (VMR) and conference on Skype for Business and Polycom. Provide onsite and online support for users in HQ and Country Offices for videoconference and telepresence.
  • Connect and support videoconference and telepresence support for senior management.
  • Install equipment and maintain audio and video conference rooms.
  • Manage, supervise and control the telephony servers Skype for Business and Polycom endpoints at HQ and Country Offices.
  • Provide usage statistics, endpoints repair statistic, list of equipment and spares.
  • Escalate all unified communication complex issues and problems to level 3 support or external providers.
  • Communicate with staff about unified communication infrastructure and service request incidents, and notify them of impending changes or unavailability of services.
  • Ensure that all work performed is documented in accordance with the required standards, methods and procedures, and that all configuration management procedures are followed.
  • Record all incident resolutions appropriately in the knowledge base known.
  • Monitor performance trends in IT infrastructure and inform system engineers of any improvement or resolution of known and unknown errors for further problem analysis.
  • Participate with users in acceptance tests and support for published IT infrastructure (new or updated)
  • Provide coaching, advice to users on the best way to use IT infrastructure, and recommend new training plan for users.
  • Provide technical training and knowledge sharing with Service Desk and unified communications support staff.

Selection Criteria
Including desirable skills, knowledge and experience:

  • Hold at least a Master’s degree in Computer Science, Telecommunications or similar Engineering field.
  • Have a minimum of five (5) years relevant experience Unified Communications project implementation and operations.
  • Working experience on install, configuration and administration of VoIP servers.
  • Working experience on managing videoconference infrastructure
  • Excellent knowledge and experience of a range of unified communication technologies with particular emphasis on Skype for Business and Polycom Real Presence.
  • Working knowledge of VoIP platforms.
  • Working knowledge of Voice and Video standards: SIP, H323, H264, SBC, ISDN/ PSTN lines configuration and GSM-GW.
  • Working knowledge of Linux and Windows server operating systems
  • Good communication and interpersonal skills
  • Ability to interact effectively with staff at all levels.
  • Courteous and patient character with customers.
  • Client centric.
  • Team work.
  • Effective communication (written and oral) in French or English, preferably with a good working knowledge of the other language
  • Competences in the use of standard software (word, excel, outlook, Power Point, MS Projects, etc…)

Application Closing Date
28th April, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This position does not attract international terms and conditions (the post holder will be considered as a local staff and will not have international terms and conditions of employment

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