Product Manager & 2 Positions | CrowdForce

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CrowdForce is an offline and online agent distribution network, that operates with mobile technology to bridge the gap between the underserved  and financial, digital and crypto services.

We are recruiting to fill the positions below:

1. Job Title: Product Manager, Data and Analytics
Location: Abuja

Job Purpose

  • You will lead a team of professionals to Manage CrowdForce’s Data and Analytics Platform as a product with the aim of increasing profitability through careful strategic planning and positioning in the FMCG, Government and Humanitarian Industries.
  • You will be the key person for developing business development strategies focused on brand and financial growth and arranging business development meetings with prospective clients and/or partners.
  • If you are a strategic individual with a growth-focus mindset, we would like to meet you.

Key Areas of Responsibility

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
  • Know customer needs through research and market data.
  • Develop innovative ways to communicate the company’s service options to potential and existing customers.
  • Oversee the design process of our publicity material.
  • Developing business growth strategies and plans.
  • Develop strategies to increase client base.
  • Have an in-depth knowledge of business products and value proposition.
  • Write business proposals.
  • Attend conferences, meetings, and industry events
  • Identify and map product strengths and customer needs.
  • Research business opportunities and viable income streams.
  • Follow industry trends locally and internationally.
  • Draft and review contracts.
  • Report on successes and areas needing improvements.
  • Continuously evaluate the effectiveness of all marketing activity.
  • Monitor competition by gathering current marketplace information on new services and promo options.
  • Recommend changes in service and policy by evaluation results and competitive developments.
  • Oversee the lifecycle of Crowd Force Projects from start to finish.
  • Create product marketing communications objectives.
  • Work with the marketing & communications team to create product sales strategies.
  • Create buy-in for the product vision both internally and with key external partners.
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes.
  • Scope and prioritize activities based on business and customer impact.
  • Manage the product team, including coaching and disciplinary actions, planning, monitoring and job appraisal.
  • Be the Expert on everything about the Product including its unit economics.
  • Approve Travel, Cost and Expenses of the Product Team.
  • Source, negotiate and close deals with reliable partners. Prioritizing a good mix between quality and best price.
  • Leverage companies’ network through the C-suite and external stakeholders to achieve results where necessary.
  • Diagnose service delivery problems and initiate actions to maintain or improve levels of service.
  • Serve as the liaison between the company and the customer and ensure dispatch of all correspondence to the customer and the follow-up of all correspondences and initiatives.
  • Maintain contact with the customer and stakeholders throughout to ensure satisfaction and determine their needs.

Requirements

  • B.Sc. in Business Development, Economics, Finance, Marketing or equivalent role.
  • Minimum of 4 years’ Previous experience as a product manager or business developer in the FMCG industry.
  • Should have experience in carrying out market research, data collection and surveys.
  • Must be a data enthusiast.
  • Experience in identity management is an added advantage.
  • Knowledge of the Government and Humanitarian industries is an added advantage.
  • Proficiency in the use of MS Outlook and Office suite of products (Word, Excel & PowerPoint).
  • Ability to work with minimal supervision.
  • Excellent interpersonal and relationship building skills.
  • Able to communicate ideas clearly.

Application Deadline
18th February, 2019.

How to Apply
Interested and qualified candidates should send a filled copy of the “Crowd Force Employment Application Form” which can be downloaded below and an updated CV to: careers@crowdforce.io indicating the role you are applying for in the subject.

Click here to download Application Form(PDF)

Note: Only eligible candidates will be contacted. We appreciate your time and response, and we hope to be in touch shortly.


2. Job Title: Dashboard and Analytics Lead
Location: Abuja

Job Purpose

  • As Dashboard & Analytics Lead you will focus on data analysis, data conversion to understandable reports, the design and development of data dashboards and data visualization, with an emphasis on the clients’ needs.
  • You will also ensure data is presented in a way easy to understand and you will be working closely with Product Managers to ensure you satisfy the needs or requirements of the clients.
  • If you are a data enthusiast and detailed individual with a mind for accuracy, we would like to meet you.

Key Areas of Responsibility

  • Supports the design of dashboard mock-ups, and experiment with multiple dashboard designs.
  • Supports the setup of routines for monthly maintenance of consolidated dashboards.
  • Manages, guides and supervises the activities and outputs of colleagues and interns in the area of data designs, as required.
  • Reviews data and provides general advice as needed
  • Other data analytics/visualization tasks as required
  • Analyses and prepares report of collated data. For clients
  • Set up and maintains automated data processes
  • Monitors and audits data quality for and before dissemination
  • Manipulates, analyses and interprets complex data sets relating to the employer’s business
  • Creates data dashboards, graphs and visualizations
  • Ensure that service delivery meets agreed service levels.
  • Create and maintain a catalogue of available reporting and data analysis services.
  • Diagnose service delivery problems and initiate actions to maintain or improve levels of service.
  • Facilitate open communication and discussion between stakeholders, using feedback to assess and promote understanding of need for future changes in services.
  • Work with Product manager to upsell dashboard needs to clients.
  • Work with clients to understand their Data needs.
  • Prepare costing for data analysis and reporting.

Requirements

  • A degree in Data Science, Computer Science, Statistics, Mathematics, Economics or any other relevant field is required.
  • Minimum 2 years’ previous experience in similar role.
  • Knowledge of standardized method on how to solve business and user’s problem. Ability to understand the needs of stakeholders/clients/customers.
  • Knowledge of data analysis tools and other relational databases like MS Access.
  • Knowledge of data dashboard design and development using Power BI, Tableau and Excel Power view or other dashboard development /visualization tools.
  • Knowledge of other reporting tools.
  • Knowledge of data modelling, data cleansing, and data enrichment techniques.
  • The capacity to develop and document procedures and workflows.
  • An understanding of data protection issues.
  • Experience of statistical methodologies and data analysis techniques.
  • The ability to produce clear graphical representations reports and data visualisations.
  • The ability to facilitate presentations, publications and integration of data to and between external collaborators.

Application Deadline
18th February, 2019.

How to Apply
Interested and qualified candidates should send a filled copy of the “Crowd Force Employment Application Form” which can be downloaded below and an updated CV to: careers@crowdforce.io indicating the role you are applying for in the subject.

Click here to download Application Form(PDF)

Note: Only eligible candidates will be contacted. We appreciate your time and response, and we hope to be in touch shortly.


3. Job Title: Product Manager, Financial Inclusion Services
Location: Abuja

Brief

  • Crowd Force is building Africa’s Largest offline distribution network. We empower micro businesses to Drive Mass Adoption of Digital, Crypto and Financial Services to the next billion under-served population in their communities.

Job Purpose

  • You will lead a team of professionals to Manage CrowdForce’s Financial Inclusion Platform as a product with the aim of increasing profitability through careful strategic planning and positioning with the under-served population in their communities.
  • You will be the key person for developing business development strategies focused on brand and financial growth and arranging business development meetings with prospective clients and/or partners.
  • If you are a strategic individual with a growth-focus mindset, we would like to meet you.

Key Areas of Responsibility

  • Oversee the life-cycle of the Product from Development to Growth.
  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
  • Know customer needs through research and market data.
  • Develop product lines and appraise new ideas for market viability.
  • Assess competition by comparing products.
  • Create product marketing communications objectives.
  • Work with the marketing & communications team to create product sales strategies.
  • Create buy-in for the product vision both internally and with key external partners.
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes.
  • Scope and prioritize activities based on business and customer impact.
  • Manage the product team, including coaching and disciplinary actions, planning, monitoring and job appraisal.
  • Be the Expert on everything about the Product including its unit economics.
  • Approve Travel, Cost and Expenses of the Product Team.
  • Source, negotiate and close deals with reliable partners. Prioritizing a good mix between quality and best price.
  • Leverage companies’ network through the C-suite and external stakeholders to achieve results where necessary.
  • Continue professional and technical education, attending workshops, seminars, etc.
  • Ensure that service delivery meets agreed service levels.
  • Diagnose service delivery problems and initiate actions to maintain or improve levels of service.
  • Serve as the liaison between the company and the customer and ensure dispatch of all correspondence to the customer and the follow-up of all correspondences and initiatives.
  • Maintain contact with agents, customers and stakeholders throughout to ensure satisfaction and determine their needs.

Requirements

  • A B.Sc in Business Development, Economics, Finance, Marketing or equivalent role.
  • Minimum of 2 years’ Previous experience in financial inclusion services.
  • Experience with design and implementation of business development strategy
  • Experience in agency banking or micro finance is an added advantage.
  • Knowledge of product management and product development
  • Seasoned knowledge of the IT / Finance industries.
  • Proficiency in the use of MS Outlook and Office suite of products (Word, Excel & PowerPoint).
  • Ability to work with minimal supervision.
  • Excellent interpersonal and relationship building skills.
  • Able to communicate ideas clearly.

Application Deadline 
18th February, 2019.

How to Apply
Interested and qualified candidates should send a filled copy of the “Crowd Force Employment Application Form” which can be downloaded below and an updated CV to: careers@crowdforce.io indicating the role you are applying for in the subject.

Click here to download Application Form(PDF)

Note: Only eligible candidates will be contacted. We appreciate your time and response, and we hope to be in touch shortly.

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