Willers Solutions Executive HND/Bsc Job Recruitment (200K Monthly)

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Willers Solutiond Executive HND/Bsc Job Recruitment (200K Monthly)

Willers Solutions Limited – Our client, an Oil and Gas firm is recruiting to fill the position below:

1. Job Title: Customer Relationship Officer
Location:
 Lagos

Job Responsibilities

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Resolve customer complaints via phone, email, mail or social media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Work with customer service manager to ensure proper customer service is being delivered
  • Close out or open call records and compile reports on overall customer satisfaction
  • Resolve customer complaints via phone, email, mail or social media

Qualifications and Experience

  • Minimum of a B.Sc in any Social Science related discipline
  • Min of 2 years’ experience as a Customer Service Officer with sales experience
  • Must be resident within Lekki and its Environs

Required Skills:

  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively

Salary
N70,000 Monthly

Application Closing Date

3rd October, 2019

How to Apply
Interested and qualified candidates should submit their CV (MS Word Format) to: dorathychienyinem@willerssolutions.comusing “Customer Relationship Officer” as the subject of the email

Note:
 Only qualified candidates would be shortlisted


2. Job Title: Freight and Forwarding Personnel (Female)
Location: 
Lagos

Job Description

  • Prepare imported cargo for examination with customs.
  • Review the environmental records of freight carriers to inform shipping decisions.
  • Calculate weight, volume, or cost of goods to be moved.
  • Ensure timely clearance of cargo with customs and safe delivery to clients.
  • Liaise with custom brokers, shipping line etc in resolving issues with clearing.
  • Maintains accurate and complete records of all freight forwarding operations include filling of relevant documents.
  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.
  • Arrange delivery or storage of goods at destinations
  • Complete shipping documentation, such as including bills of lading, packing lists, dock receipts, and certificates of origin.
  • Verify adherence of documentation to customs, insurance, or regulatory requirements.
  • Clear goods through customs, arranging for applicable duties and taxes.
  • Complete customs paperwork, analyze shipping routes to determine how to minimize environmental impact.

Qualification

  • A first degree/HND in Logistics, Purchasing and Supply or related discipline.
  • Candidate must have a minimum of 3 years cognate experience as a Freight and Forwarding Personnel in a freight forwarding logistics company or Oil and Gas firm.
  • Relevant professional certification in shipping or maritime operations e.g. chartered institute of shipping (CIS)and membership of council for the for the regulation of freight forwarding in Nigeria (CRFFN)is an advantage.

Salary
N150,000 – N200,000 monthly.

Application Closing Date

16th July, 2019.

How to Apply

Interested and qualified candidates should forward their CV in “MS Word Format” to: jobs@willerssolutions.com Using “Freight and Forwarding Personnel” as the mail subject of the mail.

Note: 
Only qualified candidates would be shortlisted


3. Job Title: Operations Manager
Location
: Akure with occasional travel to Lagos

Functions

  • Take leadership for the team and affairs of the Hub
  • Create and/or implement mentoring program for resident entrepreneurs.
  • Assist in identifying topics and instructors to deliver workshops, boot camps, and a variety of related events
  • Induct new entrepreneurs; create Incubation plans and implement them, assist in writing business plans, keep track of the Incubation process; help the start-ups prepare proposals for getting funding, etc.
  • Track key company metrics annually and collect testimonials, photographs and/or video for purposes of raising funds for the Program.
  • Establish linkage for client funding opportunities via venture capital/equity firms and angel networks.

Qualifications

  • BA/BS or MA/MS in a relevant Technology or Business discipline.
  • Previous experience of managing and setting directions for Innovation Hubs
  • Minimum of 7 years of work experience in working with developers and/or start-ups.
  • Passionate about growing start-up ecosystem in Nigeria.
  • Evidence of strong organizational, networking and communication skills
  • Ability to operate as a business professional and an effective educator, and show evidence of a willingness to fulfill both roles.
  • Must be resident in Akure
  • Excellent organizational and leadership skills
  • Relevant professional qualification will be an advantage.

Salary Range
N120,00 – N150,000 monthly plus bonus.

Application Closing Date
18th July, 2019.

How to Apply
Interested and qualified candidates should send their CV in MS Word Format to: jobs@willerssolutions.com using “Operations Manager” as the subject of the mail.

Note: Only qualified candidates would be shortlisted


4. Job Title: Lead Products Partnership & Sustainability Personnel
Location
: Akure, Ondo

Job Description

  • Developing partner networks and strategic partnerships in Ondo State, Nigeria and overseas.
  • Develop and Implement a partnership strategy with stakeholders to increase the reach and impact of our ongoing effort to align our mission with prospective partners.
  • Coordinating the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact.
  • Conceptualizing new strategic initiatives that build around or benefit from corporate, foundation, government, bilateral organizations or other partnerships.
  • Driving a relationship management program to support partners and Government agencies.
  • Development and management of events in support of our strategic initiatives.
  • Collaboration with cross-functional teams to structure and execute business initiatives, lead analysis ,develop and communicate final recommendations for growing partner relationships.
  • Developing systems and procedures in support of the identification, engagement and development of strategic partnerships.
  • Project and promote initiatives to new audiences and partners.
  • Developing and managing reporting and financial tracking of strategic partnership activities.
  • Developing and managing partner agreements.
  • Developing and managing information collection networks.
  • Identify trends, competition and funding sources.
  • Identifying and prioritizing areas for institutional sustainability efforts and recommending strategies for proactively addressing relevant sustainability issues.

Job Requirements

  • BSc/BA in Business Administration or relevant field with a minimum of 3 -5 years proven experience in a similar role
  • Well-versed in operating at a management level
  • Excellent verbal and report writing communication skills
  • Excellent organizational and leadership skills
  • Good analytical/critical thinking
  • Relevant professional qualification will be an advantage
  • Must be based in Ondo state or willing to relocate.

Salary Range
N80,000 monthly.

Application Closing Date
18th July, 2019.

How to Apply
Interested and qualified candidates should send their CV in MS Word Format to: jobs@willerssolutions.com using “Lead Products Partnership & Sustainability Personnel” as the subject of the mail.

Note: Only qualified candidates would be shortlisted

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