The United Nations Job Recruitment (3 Positions)

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The United Nations Job Recruitment (3 Positions)

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

We seek candidates of the highest integrity and professionalism who share our humanitarian principles to fill the position below:

1. Job Title: Business Transformation Officer – P3
Requisition No: 105366
Location: Maiduguri, Borno

Job Purpose

  • Under the overall responsibility of the Head of Area Office, the incumbent will be focused on improving the value of technology in the Country Office.
  • Through working with our internal clients, building strong relationships with senior management and key stakeholders, continual service improvements and mainstreaming of innovations, the shift to a new digital landscape supports our operational requirements.

Key Accountabilities (not all-inclusive)

  • Support the development of functional work plans, ensuring compliance with wider WFP policies, standards and strategies;
  • Develop and maintain technical expertise and knowledge of external industry developments to provide guidance in specific technical areas of competence;
  • Build and nurture relationships with the business counterparts to understand and anticipate the direction of the business and ensure alignment of provider’s solutions with changing business requirements and priorities;
  • Propose change and continuous operational improvement that supports business capabilities, by defining needs, modeling the business and recommending solutions that deliver value for business priorities;
  • Represent WFP at international meetings and conferences, to gather and share best practice, and propose new approaches to improve IT/TC service delivery;
  • Participate in emergency preparedness and contingency planning, providing technical recommendations and monitoring the management of risks, so that WFP can maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis;
  • Manage and motivate a team of staff, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance;
  • Set standards for Country Office assistance strategy through effective application of Digital Assistance Services (DAS);
  • Review Country Office programme documents (e.g. submitted for Strategic Programme Review and Country Strategic Plans process), providing inputs to incorporate and strengthen DAS components;
  • Implementation and continuous upgrades of Cybersecurity systems
  • Beneficiaries data and transfer management
  • Perform any other duties as required.

Deliverables at the end of the Contract:

  • Support the budgeting, planning and deployment of IT and Telecommunications systems to support digital assistance, particularly cash-based transfers, in accordance with WFP corporate standards;
  • Assist and advice in the development of programme operational plans and deliver resource requirements to facilitate achievement of overall CBT programme objectives;
  • Provide data and documentation to support the procurement of ICT/SCOPE equipment and services in line with WFP rules and regulations;
  • Play an active role in beneficiary registration activities such as systems configuration, on-site support, data storage and synchronization as well as beneficiary services;
  • Support BTOs in maintaining IT Macro and Micro Assessments guidelines including Beneficiary Information Assessments standards to ensure IT contribution in transfer modality choice decisions;
  • Support capacity building aimed at enhancing DAS expertise within the CO, Cooperating Partners and Government counterparts as and when required;
  • Collate data and contribute to the preparation of accurate reports (Dashboards, weekly, monthly and on-Demand reports) on SCOPE and CBT activities to inform decision making;
  • SCOPE/DAS implemented and fully leveraged to enable delivery of WFP assistance in a cost-efficient manner in the prioritized countries in the CO;
  • On-going direct support to CO SCOPE/DAS operations is provided as required
  • Full biometric data for all beneficiaries receiving assistance in Nigeria are accurately captured in SCOPE;
  • Relevant CO staff and humanitarian/Government partners are properly trained and assisted in the use of SCOPE;
  • Organized, accurate and well documented results
  • Ability to work under own initiative and minimal supervision
  • Effective use and compliance with WFP corporate guidelines/SOPs on IT, SCOPE and CBT activities

Qualifications & Experience Required
Education:

  • Advanced university degree in Computer Science, Engineering or other relevant field, or First University degree with additional years of related work experience or trainings/course.

Experience:

  • Five years or more (of which three international) of post-graduate progressively responsible professional experience in humanitarian aid operations and/or business systems analysis, design and development.
  • Has aligned IT strategies with business strategies and requirements.
  • Has managed, coordinated and actively executed emergency response operations;
  • Has managed large projects requiring innovative recommendations and approaches, at Headquarters and field.
  • Has built strong relationships with internal and external partners to identify key business issues and identify new/improved IT solutions and services.
  • Understanding of poverty dynamics, social protection principles and their application to current national economic and development issues.

Knowledge & Skills:

  • Possession of a combination of broad business skills and IT experience including: general management skills in business and/or public sector, excellent business communications skills, business analysis including creation and review of functional and non-functional business requirements for IT solution, research and analysis, market analysis, benchmarking, industry best practices, etc.
  • Ability to think strategically and create points-of-view, propositions and solutions to help clients gain value and solve complex,
  • Creative thinking and conceptualizing of technology-based solutions;
  • A proven record of delivering complex projects whilst working under pressure, managing stakeholder expectations throughout;
  • Ability to manage and advice teams in how to maximise value from agile delivery, and how an organisation needs to change to consume digital platforms effectively;
  • Positive and resilient, passionate about change and driven to exceeding your client’s expectations through exceptional delivery.
  • Knowledge of cash-based transfers (CBT) programming in humanitarian context would be an asset.

Languages:

  • International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

Application Closing Date
7th June, 2019

How to Apply
Interested and qualified candidates should:
Click here to apply online


2. Job Title: Logistics Officer – NOA

Requisition No: 105095
Location: Maiduguri, Borno

Organizational Context

  • The Logistics Sector in Nigeria operates under the global strategic goals of the Global Logistics Cluster (GLC) to facilitate the provisions of common service to humanitarian partners wherever gaps are identified.
  • The Logistics Sector in Nigeria operates out of Maiduguri, facilitating common storage, information services, and cargo movement to the conflict affected areas.
  • The technical oversight of the operation is under the Sector Coordinator, who reports to the Head of Area Office.

Job Purpose

  • To facilitate the management of Logistics Sector/Cluster common service provision through; managing daily operations, collect, analyse and report on information, and cooperating with implementing partners to maximise efficiency of the logistics operations and activities.

Key Accountabilities (not all-inclusive)

  • Contribute towards the development of logistics plans and processes ensuring compliance with requirements of the Global Logistics Cluster, and wider logistics policies and WFP standards.
  • Support Logistics Sector/Cluster projects or operational day-to-day activities following standard processes and contributing, directly or indirectly, to the effective delivery of services to beneficiaries.
  • Collect and analyse data through research and networking with colleagues to recommend actions to the supervisor to improve performance of local logistics operations.
  • Manage cooperating partners contracting activities including performance monitoring and measurement.
  • Monitor inventory management processes to track trends and account for the inventory status.
  • Conduct portions of financial analysis and budget reviews, drawing out insights and recommending actions to the supervisor to optimize use of available funds.
  • Guide support staff as well as cooperating partners, acting as a point of referral and supporting them with analysis and queries.
  • Collate data and contribute to preparation of accurate and timely reporting, supporting a Logistics Sector/Cluster view of logistics activities that enables informed decision making and consistency of information presented to stakeholders.
  • Utilize and review Logistics Sector/Cluster Relief Item Tracking Application (RITA) system, and ensure that entries are accurate and up to date. Focal point for receiving and releasing requests from partners.
  • Support the capacity building of Logistics Sector/Cluster staff, WFP staff, and cooperating partners for efficient and effective delivery of services to the humanitarian community and ultimately meeting the needs of the beneficiaries (i.e. through contribution to the training materials).
  • Identify and build productive relationships with logistics colleagues, staff and partners within the area of assignment to support an integrated approach to Logistics assistance.
  • Support logistics emergency preparedness and response activities including Logistics Capacity Assessment and Contingency Plan update, to support WFP’s response in emergencies.
  • Other as required.

4Ps Core Organisational Capabilities
Purpose:

  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People:

  • Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance:

  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership:

  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

Functional Capabilities
Description of the behavior expected for the proficiency level:

Supply Chain Management and Optimization:

  • Demonstrates ability to design basic supply chain networks, including appropriately assessing and escalating challenges to ensure that WFP is able to provide consistent and uninterrupted service to its beneficiaries and partners.

Planning, Project & Resource Management:

  • Collects and analyses relevant technical data from diverse sources to forecast operational needs under various scenarios and makes evidence-based proposals.​

Information Management & Reporting:

  • Liaises with internal and external stakeholders to consolidate preliminary data analysis, draft reports and disseminate information that represents concerns and trends.

Market Analysis, Contracting and Operational Execution:

  • Demonstrates ability to collect market information and process and analyse proposals in line with WFP standard rules and regulations in order to deliver efficiently.

Warehouse and Inventory Management:

  • Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.

Technical Assistance and Coordination:

  • Demonstrates abilities to provide basic technical advice and maintain effective (inclusive, collaborative, unified) logistics coordination mechanisms with humanitarian partners and other relevant stakeholders.

Standard Minimum Qualifications

  • Education: Advanced University degree in Transport Economics, Supply Chain, Logistics, Engineering, Business Management or other related field, or First University degree with additional years of related work experience and/or training/courses.
  • Language: National  Professional: Fluency (level C) in English language and the duty station’s language, if different. Knowledge of Hausa is an advantage.

Technical Assistance and Coordination:

  • Demonstrates abilities to provide basic technical advice and maintain effective (inclusive, collaborative, unified) logistics coordination mechanisms with humanitarian partners and other relevant stakeholders.

Desired experiences for entry into the role:

  • Experience coordinating service providers’ contract execution.
  • Experience arranging supplier deliveries and the discharge of WFP vessels (rail, air, or sea).
  • Experience in evaluating offers and writing proposals.
  • Experience in report writing.

Application Closing Date
27th May, 2019

How to Apply
Interested and qualified candidates should:
Click here to apply online


3. Job Title: Information Management Associate

Requisition No: 104960
Location: Maiduguri, Borno but travels to the ETS operational areas (Damaturu, Gwoza, Ngala, Dikwa, Monguno, Bama, Damasak, Banki, Rann and other locations) will be required

Job Purpose

  • The ETS Information Management (IM) Associate will serve as an active member of the ETS Team, through deployment to the Humanitarian Response in North-East and will be responsible for:
  • Sharing of Operational Information, focused on providing information related to implementing IT operations in a specific context or emergency.
  • Monitoring and Reporting, focused on documenting reporting on the performance of the ETS.
  • Advocacy, focused on the mobilization of resources and increasing awareness of the ETS in the country.

Supervision:

  • Supervision received: Under the direct supervision of the ETS Coordinator and functional supervision of the ETS Information Management (IM) Officer.

Key Accountabilities (not all-inclusive)
Within delegated authority, the ETS Information Management Associate will be responsible for the following duties:

  • Report to the Emergency Telecommunication Sector management team and respond to the humanitarian organisations’ needs for information;
  • Provide IM services for key decision-making including; data collection, collation, analysis and information dissemination.
  • Maintain and continuously update (on a fortnightly or monthly basis) the existing IM products to ensure all are up to date. In particularly:
    • The contact directory and mailing list;
    • Monthly situation reports summarizing ETS activities in the country, providing inputs to update dashboards as required, factsheets and services brochures.
  • Disseminate timely ETS IM products among sector leads, UN Agencies, Government partners and international and national NGOs as well as inter-agency coordination actors like OCHA.
  • Maintain and update the ETC website- in close coordination with the Global ETC Support team in Rome and the IT Emergency and Preparedness branch in Dubai;
  • Coordinate global and local meetings and teleconferences for the ETS and WFP IT including scheduling of meetings, preparation of talking points and recording and distribution of meeting minutes;
  • Proactively gather information from other Sectors/organisations which may be of use to the ET Sector for informing decisions and deployment of services.
  • Facilitate and coordinate training, ETS assessments and other activities as part of the overall Emergency preparedness and response measures;
  • As appropriate, assist in the design of ETS data collection forms, ensuring that the purpose and use of all data collected is clear, questions are simple, clear, collectable and easily analysed highlighting where potential problems might arise; organize and manage the data input and initial analysis and presentation of data for the ETS;
  • Liaise with OCHA and IM Focal Points in other sectors – share information for reporting materials as appropriate and identify and gather information from other clusters which can feed into the ETS response and preparedness decisions. This includes attending relevant meetings including local inter-agency IM working groups and represent the ETS when requested;
  • Assist in the preparation, writing and editing of reports or operational documentation required by the ETS such as workplan, Concept of Operations (ConOps), project documents, Special Project Report (SPR) and funding appeals, among others;
  • Standardize and execute quality control of ETS assessments and activity reports in close collaboration with the Global ETC Support Cell in Rome and the IT Emergency and Preparedness Branch in Dubai;
  • Prepare and edit texts on the ETS for news releases, feature articles, briefing notes, backgrounders, Questions & Answers (Q&A) and other materials for use in the media and distribution to the public, non-governmental agencies and donors;
  • Monitor relevant ETS shared mailbox and direct requests for information as appropriate;
  • Develop and distribute ETS User-Feedback Survey; compilation, analysis and presentation of results;
  • Monitor and review regular sources of information and data required for preparation of reports, e.g., information from NGOs, news clippings, surveys, information from field monitors;
  • Any other tasks that may be required  to achieve the objective of this assignment.

4Ps Core Organisational Capabilities
Purpose:

  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People:

  • Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance:

  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership:

  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

Functional Capabilities
Media and Influencer Relationship Management:

  • Demonstrates ability to respond to and/or escalate needs of media and influencers within own scope of responsibility to raise the profile of WFP, build relationships and further organisational aims.

Media and Communication Expertise :

  • Collates accurate and timely information presented in required format (i.e. written or visual materials) as well as verbally, to enable information flows and informed decision making on communications issues.

Specialised Knowledge in Communications:

  • Exhibits specalised technical knowledge of communications channels processes, tools and techniques. In immediate area of responsibility, provides support in developing written, visual, audio and multi-media content for communications materials and suggestions for improved communications processes.

Sociopolitical Contextual Understanding:

  • Shows awareness of the multilateral/interagency environment and the dynamics in which WFP operates which informs approach to daily tasks.

Communication Strategy and Planning:

  • Demonstrates sound understanding of WFP communications strategy and effectively implements tailored media and communications plans which support the delivery of the strategy.

Standard Minimum Qualifications
Education:

  • Completion of secondary school education. A post-secondary qualification in the related functional area.

Language:

  • Fluency in both oral and written communication in English.

Desired Experiences for Entry into the Role
Critical Success Factors:

  • Ability to communicate clearly both orally and in writing, transforming technical terminology into easily understood language;
  • Good analytical skills, resourcefulness, initiative;
  • Ability to plan and organise work programme; ability to work with minimum supervision under own initiative;
  • Tact and ability to work harmoniously with people of different national and cultural backgrounds;
  • Demonstrated problem-solving skills ability to conceptualise issues, think in abstract terms, and analyse numerical data;
  • Strong oral and written communications skills;
  • Basic knowledge of ICT operations and humanitarian reform / cluster concept appreciated;
  • Flexibility in accepting work assignments outside normal desk description;
  • Requires the ability to work under pressure and on multiple tasks.

Other Specific Job Requirements:

  • Results Expected:
    • Produces organised, accurate and well-documented records conforming to required format with well-analysed data.

Terms and Conditions

  • Qualified female candidates are encouraged to apply.
  • Only Nigerian nationals or residents with valid permits are eligible to apply for this position
  • Applications must be submitted online and in English only.
  • Only shortlisted candidates will be contacted.
  • Canvassing is strictly prohibited. Canvassing of any sort will lead to automatic disqualification of the concerned applicant.

Application Closing Date
17th May, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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